Information Builders > 实例探究 > LeanLogistics Transports Customers to New Levels of BI Sophistication

LeanLogistics Transports Customers to New Levels of BI Sophistication

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公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • WebFOCUS
  • InfoAssist
  • Portal
  • Flex Enable
技术栈
  • Business Intelligence
  • Data Visualization
  • SaaS
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
  • 应用基础设施与中间件 - 数据可视化
适用行业
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 库存管理
  • 供应链可见性(SCV)
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
关于客户
LeanLogistics is a division of Brambles that provides on-demand transportation management solutions (TMS) enabled by the industry’s largest transportation network. These tools automate planning, execution, settlement, and procurement functions for companies like Chiquita, McDonald’s, Nash Finch, and Otis Spunkmeyer. The LeanLogistics On-Demand TMS also provides unique functions such as inbound supplier management, appointment scheduling, benchmarking, and network-wide reporting, linking to an e-network of shippers, carriers, suppliers, and customers that share a single data and application environment. The on-demand software environment helps clients plan for carrier coverage, track inventory, and share information with partners.
挑战
LeanLogistics, a division of Brambles, delivers on-demand transportation management solutions (TMS) enabled by the industry’s largest transportation network. These tools automate planning, execution, settlement, and procurement functions for companies like Chiquita, McDonald’s, Nash Finch, and Otis Spunkmeyer. The LeanLogistics On-Demand TMS also provides unique functions such as inbound supplier management, appointment scheduling, benchmarking, and network-wide reporting, linking to an e-network of shippers, carriers, suppliers, and customers that share a single data and application environment. The on-demand software environment helps clients plan for carrier coverage, track inventory, and share information with partners. Even though LeanLogistics has always offered standard and custom reporting capabilities, savvy customers and increased industry competition led Bass and his team to seek out a more advanced business intelligence (BI) environment that would empower its clients to make the best use of their data. This, in turn, would boost customer satisfaction and give the company a solid edge in a highly competitive market.
解决方案
LeanLogistics embarked on an initiative to replace their JReport environment, a Java-based™ reporting tool from Jinfonet Software, with a fully featured BI suite. They chose WebFOCUS technology for its ability to visualize data in charts and graphs, schedule reports with ReportCaster, and give people flexibility with InfoAssist. Key developers on Bass’ team enrolled in Information Builders Education classes to get up to speed with the WebFOCUS software. Information Builders Professional Services helped them to convert their legacy JReport reports to WebFOCUS reports. Internal developers went on to create standard reports for tracking carrier performance, shipping metrics, and consolidated freight metrics, which ranged from the volume of loads to average weights, total weights, costs by line haul or mile, and add-ons like fuel surcharges and handling fees. LeanLogistics embedded a WebFOCUS dashboard into its SaaS application so users can seamlessly invoke these ad hoc reports through a menu system or create their own reports through InfoAssist.
运营影响
  • Customers and internal business users can access information in real time and in a variety of ways, including ad hoc reports, canned reports, scheduled reports, and dashboards.
  • LeanLogistics has identified new revenue opportunities by studying the types of reports that clients create.
  • The knowledge LeanLogistics gleans from these customer-driven reporting activities enables it to better direct its own reporting initiatives on behalf of clients who subscribe to managed services.

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