LeanLogistics Transports Customers to New Levels of BI Sophistication
Company Size
1,000+
Region
- America
Country
- United States
Product
- WebFOCUS
- InfoAssist
- Portal
- Flex Enable
Tech Stack
- Business Intelligence
- Data Visualization
- SaaS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
LeanLogistics is a division of Brambles that provides on-demand transportation management solutions (TMS) enabled by the industry’s largest transportation network. These tools automate planning, execution, settlement, and procurement functions for companies like Chiquita, McDonald’s, Nash Finch, and Otis Spunkmeyer. The LeanLogistics On-Demand TMS also provides unique functions such as inbound supplier management, appointment scheduling, benchmarking, and network-wide reporting, linking to an e-network of shippers, carriers, suppliers, and customers that share a single data and application environment. The on-demand software environment helps clients plan for carrier coverage, track inventory, and share information with partners.
The Challenge
LeanLogistics, a division of Brambles, delivers on-demand transportation management solutions (TMS) enabled by the industry’s largest transportation network. These tools automate planning, execution, settlement, and procurement functions for companies like Chiquita, McDonald’s, Nash Finch, and Otis Spunkmeyer. The LeanLogistics On-Demand TMS also provides unique functions such as inbound supplier management, appointment scheduling, benchmarking, and network-wide reporting, linking to an e-network of shippers, carriers, suppliers, and customers that share a single data and application environment. The on-demand software environment helps clients plan for carrier coverage, track inventory, and share information with partners. Even though LeanLogistics has always offered standard and custom reporting capabilities, savvy customers and increased industry competition led Bass and his team to seek out a more advanced business intelligence (BI) environment that would empower its clients to make the best use of their data. This, in turn, would boost customer satisfaction and give the company a solid edge in a highly competitive market.
The Solution
LeanLogistics embarked on an initiative to replace their JReport environment, a Java-based™ reporting tool from Jinfonet Software, with a fully featured BI suite. They chose WebFOCUS technology for its ability to visualize data in charts and graphs, schedule reports with ReportCaster, and give people flexibility with InfoAssist. Key developers on Bass’ team enrolled in Information Builders Education classes to get up to speed with the WebFOCUS software. Information Builders Professional Services helped them to convert their legacy JReport reports to WebFOCUS reports. Internal developers went on to create standard reports for tracking carrier performance, shipping metrics, and consolidated freight metrics, which ranged from the volume of loads to average weights, total weights, costs by line haul or mile, and add-ons like fuel surcharges and handling fees. LeanLogistics embedded a WebFOCUS dashboard into its SaaS application so users can seamlessly invoke these ad hoc reports through a menu system or create their own reports through InfoAssist.
Operational Impact
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