Language Quality Services
公司规模
Large Corporate
产品
- Language Quality Services (LQS)
- LQS consulting
- Full quality program
- Linguistic assets
- Review the reviewer
技术栈
- DQF
- MQM
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据可视化
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 质量保证
用例
- 监管合规监控
- 过程控制与优化
- 远程协作
- 质量预测分析
服务
- 系统集成
- 测试与认证
- 培训
关于客户
Language Quality Services (LQS) is an independent and impartial quality assurance unit of Lionbridge, a global leader in translation and localization services. LQS has over a decade of experience focused on ensuring language quality and helping customers optimize their translation and localization operations. They serve a diverse range of clients, including mobile device manufacturers, hardware device companies, and global PC manufacturers. LQS offers a comprehensive suite of services, including consulting, full quality programs, linguistic asset management, and auditing of translation processes and outputs. Their goal is to help organizations improve the quality and efficiency of their translation projects, reduce costs, and establish enterprise-wide quality benchmarks.
挑战
The increasing complexity, volume, and delivery expectations in translation and localization efforts can erode quality standards and safeguards, leading to costly inefficiencies and errors. Organizations face challenges in maintaining high-quality translations while managing costs and ensuring quick turnaround times. The need for a robust quality assurance system becomes critical to optimize global communication efforts for efficiency and quality.
解决方案
Language Quality Services (LQS) from Lionbridge offers a comprehensive suite of services to address the challenges in translation and localization efforts. Their services include consulting, where they provide strategic guidance and create formal quality models and measurement systems. They define metrics and quality standards, engage in-country resources, and implement DQF and MQM strategies to reduce review time while maintaining quality. LQS also offers a full quality program that includes the setup and refinement of processes, procedures, metrics, and scorecards. They audit translated content through neutral reviews and subject matter experts, provide QA reporting, and develop and maintain linguistic assets such as style guides, glossaries, term bases, and translation memories. Additionally, LQS offers services like 'Review the Reviewer,' where they audit internal or external QA processes, and basic proofreading, which involves third-party review and editing of translated content.
运营影响
数量效益
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