Keep On Truckin
公司规模
11-200
地区
- America
国家
- United States
产品
- Datto Switches
- Datto Access Points
- Datto Networking Appliances
- VoIP System
技术栈
- 4G LTE
- VoIP
- LAN
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
技术
- 功能应用 - 远程监控系统
- 网络与连接 - 蜂窝
- 网络与连接 - 以太网
- 网络与连接 - WiFi
适用行业
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
- 远程控制
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Griffin Transportation, based in Grand Rapids, MI, is a full-service ground transportation company that provides dedicated truckload and logistics services. The company operates 75 tractors and 200 trailers, partnering with additional carriers to deliver freight nationwide. Griffin relies on an Internet-based load matching system to pair drivers with freight and uses federally mandated electronic logging devices (ELD) to monitor and record data about trucks and drivers. The company places a high value on Internet connectivity, as any downtime can result in significant financial losses and operational inefficiencies.
挑战
Griffin Transportation faced significant challenges due to outdated phone, network, and Internet infrastructure. The company relies heavily on Internet connectivity for its operations, including an Internet-based load matching system and federally mandated electronic logging devices (ELD). Any loss of connectivity could result in substantial financial losses, as much as $100,000 per hour. The outdated infrastructure led to frequent connectivity issues, causing drivers to sit idle and resulting in lost productivity. Additionally, the old phone system was unreliable, further complicating communication and operational efficiency.
解决方案
IT Partners, a Grand Rapids-based Datto Partner, was brought in to update Griffin's infrastructure. They conducted an assessment of Griffin's network, identifying vulnerabilities and opportunities for productivity improvements. The solution involved updating Griffin's LAN with Datto Switches and installing Datto Access Points throughout the campus, including outdoor areas. Redundant Internet connections were set up using Fiber and Comcast, along with two Datto Networking Appliances for 4G LTE failover. Additionally, IT Partners upgraded Griffin's 14-year-old phone system to a modern VoIP system, ensuring reliable communication. The new infrastructure provided Griffin with highly available network and Internet connectivity, essential for their operations.
运营影响
数量效益
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