Karpel Solutions Provides Robust Business Continuity Services Using Continuum’s Fully-Managed Continuity247 Platform
公司规模
11-200
地区
- America
国家
- United States
产品
- Continuity247
- Vault
技术栈
- Backup and Disaster Recovery (BDR)
- 24x7x365 Technical Support
- Network Operations Center (NOC)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- Professional Service
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Karpel Solutions is a managed services provider (MSP) that focuses on its clients’ strategic goals through the application of current and cost-effective technology. For more than two decades, Karpel Solutions has been providing technology solutions to businesses, government departments, and the legal industry. Offering IT services and support, custom software development, and criminal case management software, Karpel has become known as one of the Saint Louis area’s most trustworthy and experienced technology providers.
挑战
As Karpel continued to grow and develop their managed services offerings, the company wanted to ensure it was utilizing the best available backup and disaster recovery platform in order to deliver the greatest possible service to its clients.
解决方案
Continuum’s Continuity247 platform, a fully-managed solution built specifically to meet the needs of modern MSPs. Karpel began deploying Vault in 2012 to support the growing backup needs of its client base. When Continuum announced the launch of Continuity247, Karpel decided to test it in-house. The platform's features, such as 24x7x365 technical support, customizable retention points, and verification of backups, met both the company’s and their clients’ needs. The increased efficiency and faster restoration times were significant improvements over other BDR solutions.
运营影响
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