实例探究 > InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • MercuryGate TMS
技术栈
  • Cloud-based System
  • Real-time Visibility
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 功能应用 - 运输管理系统 (TMS)
  • 基础设施即服务 (IaaS) - 云计算
适用行业
  • 运输
适用功能
  • 物流运输
  • 商业运营
用例
  • 车队管理
  • 远程资产管理
  • 供应链可见性(SCV)
服务
  • 系统集成
  • 云规划/设计/实施服务
关于客户
InTek Freight & Logistics, headquartered in Plainfield, IN, is a prominent logistics service provider in North America. The company specializes in delivering superior road and rail freight services, particularly in the intermodal market. InTek is known for its commitment to leveraging advanced technology to enhance its operations and provide exceptional service to its customers. The company serves a wide range of transportation needs, including door-to-door intermodal, truckload (TL), less-than-truckload (LTL), and full-service outbound and inbound transportation management. InTek's success is attributed to its ability to handle complex logistics challenges and its focus on providing valuable information to shippers through customized reports and web portals.
挑战
InTek Freight & Logistics, a leading North American logistics service provider, faced the challenge of efficiently managing intermodal transportation. The company needed a solution that could provide fast, easy access to capacity at competitive rates, streamline operations, and offer real-time visibility. Without a robust transportation management system (TMS), the process of securing rates and capacity involved referencing multiple platforms and making individual phone calls, which was time-consuming and inefficient. The company aimed to improve its speed in providing quotes and securing shipments to maintain a competitive edge in the market.
解决方案
InTek Freight & Logistics implemented MercuryGate's comprehensive TMS solution to address its challenges. The MercuryGate TMS is a cloud-based system that offers real-time visibility and extensive options to find capacity and rates quickly. This solution allows InTek to manage intermodal transportation on a single platform, streamlining the process of securing rates and capacity. The TMS enables InTek to provide fast, accurate quotes and make informed decisions based on multiple factors, including relationships and experience. By using MercuryGate TMS, InTek can efficiently handle door-to-door intermodal moves, reducing the time required to secure shipments and improving overall operational efficiency. The system's ability to provide real-time updates and visibility ensures that InTek's customers receive timely and accurate information about their shipments.
运营影响
  • InTek Freight & Logistics has significantly reduced labor time to just five minutes per move, from gathering information to securing the move and sending reports to customers.
  • The company has consistently kept labor costs down due to the efficiency of the MercuryGate TMS.
  • InTek has enjoyed 30% growth year-over-year, attributed to the advantages provided by the TMS.
  • The TMS has enabled InTek to convert customers from truck to rail, surprising them with the speed and efficiency of rail transportation.
  • InTek's customers benefit from the real-time visibility and quick, reliable updates provided by the MercuryGate TMS.
数量效益
  • 30% year-over-year growth in business.

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