InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- MercuryGate TMS
Tech Stack
- Cloud-based System
- Real-time Visibility
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Remote Asset Management
- Supply Chain Visibility
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
InTek Freight & Logistics, headquartered in Plainfield, IN, is a prominent logistics service provider in North America. The company specializes in delivering superior road and rail freight services, particularly in the intermodal market. InTek is known for its commitment to leveraging advanced technology to enhance its operations and provide exceptional service to its customers. The company serves a wide range of transportation needs, including door-to-door intermodal, truckload (TL), less-than-truckload (LTL), and full-service outbound and inbound transportation management. InTek's success is attributed to its ability to handle complex logistics challenges and its focus on providing valuable information to shippers through customized reports and web portals.
The Challenge
InTek Freight & Logistics, a leading North American logistics service provider, faced the challenge of efficiently managing intermodal transportation. The company needed a solution that could provide fast, easy access to capacity at competitive rates, streamline operations, and offer real-time visibility. Without a robust transportation management system (TMS), the process of securing rates and capacity involved referencing multiple platforms and making individual phone calls, which was time-consuming and inefficient. The company aimed to improve its speed in providing quotes and securing shipments to maintain a competitive edge in the market.
The Solution
InTek Freight & Logistics implemented MercuryGate's comprehensive TMS solution to address its challenges. The MercuryGate TMS is a cloud-based system that offers real-time visibility and extensive options to find capacity and rates quickly. This solution allows InTek to manage intermodal transportation on a single platform, streamlining the process of securing rates and capacity. The TMS enables InTek to provide fast, accurate quotes and make informed decisions based on multiple factors, including relationships and experience. By using MercuryGate TMS, InTek can efficiently handle door-to-door intermodal moves, reducing the time required to secure shipments and improving overall operational efficiency. The system's ability to provide real-time updates and visibility ensures that InTek's customers receive timely and accurate information about their shipments.
Operational Impact
Quantitative Benefit
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