Unifonic > 实例探究 > 改善客户体验:Slide 的无缝社交订购解决方案

改善客户体验:Slide 的无缝社交订购解决方案

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技术
  • 网络与连接 - NFC
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 食品与饮料
适用功能
  • 采购
  • 销售与市场营销
关于客户
Slide 为企业提供了一个通过社交媒体平台管理在线订单的平台,使他们能够在利用 Slide 的功能和规模的同时专注于自己的核心优势。
挑战
Slide是一个SaaS平台,希望为企业提供通过社交媒体账户进行社交订购的一站式解决方案。
解决方案
Slide 使用 Unifonic 客户参与平台通过 WhatsApp Business Platform 提供销售解决方案,使客户能够无缝订餐并与餐厅沟通。
运营影响
  • The implementation of Unifonic's customer engagement platform has resulted in an innovative and convenient mobile customer journey for Slide's customers. The solution has made ordering food seamless and fun, providing a unique experience where customers can view menus, order food, and chat about dietary preferences without ever leaving their preferred social media platform. The secure and convenient payment method has also enhanced the customer experience, making the process of finalizing transactions quick and easy. This has not only met customer expectations but has also improved the overall efficiency of the ordering process for the businesses using Slide's platform.

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