实例探究 > How Opus9 Built a Digital 3PL with project44

How Opus9 Built a Digital 3PL with project44

公司规模
11-200
地区
  • America
国家
  • United States
产品
  • project44 Advanced Visibility Platform
技术栈
  • Real-time Data Feeds
  • Automation Technology
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 运输管理系统 (TMS)
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 供应链可见性(SCV)
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Opus9 is a modern logistics company focused on building a digital third-party logistics (3PL) platform. Unlike traditional 3PLs that rely on manual processes and manpower, Opus9 leverages advanced technology to automate key shipping processes. Their approach aims to reduce the untimeliness and errors associated with legacy technologies and manual methods, such as emailing brokers or making check calls. By automating these functions, Opus9 can offer lower margins and pass the savings on to their customers, making them a cost-effective solution for small businesses with revenues ranging from $5 to $50 million.
挑战
The traditional 3PL model relies heavily on manpower for visibility functions, which is both untimely and error-prone. Legacy technologies and manual processes, such as emailing with brokers or making check calls, slow down the flow of information, costing shippers time and money. Opus9 aimed to build a digital 3PL from the ground up, leveraging technology to automate key shipping processes. This required them to be on the cutting edge of technology to overcome the inefficiencies and high costs associated with traditional methods.
解决方案
To build a modern 3PL platform centered around automation, Opus9 partnered with project44, a tech-forward provider known for its Advanced Visibility Platform. This partnership allowed Opus9 to access high-quality, real-time data feeds essential for automating various shipping processes. Utilizing project44’s platform, Opus9 automated the rating, dispatch, tracking, and payment processes for their Less-Than-Truckload (LTL) shipments. This automation not only streamlined their operations but also enabled them to offer lower margins compared to larger brokerages. As a result, Opus9 could pass on the cost savings to their customers, enhancing their value proposition.
运营影响
  • Opus9 measures their KPIs around the steps they’ve automated, focusing on the value this brings to their customers.
  • Automating key functions allows Opus9 to claim lower margins than larger brokerages, reducing their operating costs.
  • The lower operating costs enable Opus9 to pass savings along to their customers, making their services more cost-effective.
  • The partnership with project44 has allowed Opus9 to streamline their operations, improving efficiency and reducing errors.
  • The automation of rating, dispatch, tracking, and payment processes has significantly enhanced the overall customer experience.
数量效益
  • 120 hours saved per year on quotes.
  • 200 hours saved per year on tracking/check calls.
  • 60 hours saved per year processing digital paperwork.
  • 5% cost savings per shipment over traditional brokers.
  • $72-100k saved per year on total freight spend.

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