How Opus9 Built a Digital 3PL with project44
Customer Company Size
SME
Region
- America
Country
- United States
Product
- project44 Advanced Visibility Platform
Tech Stack
- Real-time Data Feeds
- Automation Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Opus9 is a modern logistics company focused on building a digital third-party logistics (3PL) platform. Unlike traditional 3PLs that rely on manual processes and manpower, Opus9 leverages advanced technology to automate key shipping processes. Their approach aims to reduce the untimeliness and errors associated with legacy technologies and manual methods, such as emailing brokers or making check calls. By automating these functions, Opus9 can offer lower margins and pass the savings on to their customers, making them a cost-effective solution for small businesses with revenues ranging from $5 to $50 million.
The Challenge
The traditional 3PL model relies heavily on manpower for visibility functions, which is both untimely and error-prone. Legacy technologies and manual processes, such as emailing with brokers or making check calls, slow down the flow of information, costing shippers time and money. Opus9 aimed to build a digital 3PL from the ground up, leveraging technology to automate key shipping processes. This required them to be on the cutting edge of technology to overcome the inefficiencies and high costs associated with traditional methods.
The Solution
To build a modern 3PL platform centered around automation, Opus9 partnered with project44, a tech-forward provider known for its Advanced Visibility Platform. This partnership allowed Opus9 to access high-quality, real-time data feeds essential for automating various shipping processes. Utilizing project44’s platform, Opus9 automated the rating, dispatch, tracking, and payment processes for their Less-Than-Truckload (LTL) shipments. This automation not only streamlined their operations but also enabled them to offer lower margins compared to larger brokerages. As a result, Opus9 could pass on the cost savings to their customers, enhancing their value proposition.
Operational Impact
Quantitative Benefit
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