Gordon & MacPhail: Emergency response support
地区
- Europe
国家
- United Kingdom
产品
- Emergency response documentation
- Bespoke training
技术栈
- Not mentioned
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Employee Satisfaction
技术
- 功能应用 - 远程监控系统
适用行业
- 食品与饮料
适用功能
- 商业运营
用例
- 公共预警与应急响应
服务
- 培训
关于客户
Gordon & MacPhail is a company based in Moray, Scotland. They operate various sites, including distilleries, lower tier COMAH, and retail areas. The company had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company, and there was a need for bespoke training for staff who may be asked to fulfill roles in different elements of the response.
挑战
Gordon & MacPhail, a company with various sites in Moray, Scotland, including distilleries, lower tier COMAH, and retail areas, sought to review and enhance their emergency preparedness, crisis management, and security response. They had recently developed a suite of emergency response documentation, introducing a three-tier structure encapsulating operational, tactical, and strategic arrangements. This structured approach was relatively new to many in the company and required the development of bespoke training for staff who may be asked to fulfill roles in different elements of the response.
解决方案
Restrata developed and delivered multiple training sessions on-site at Benromach Distillery aimed at each element of the response structure. The programme of activity culminated in a scenario-based desktop exercise, drawing together representatives of each element of the emergency response structure. The scenario escalated over time, allowing extended discussions on how structures would operate in practice and to further develop the understanding of the team as to their anticipated roles and responsibilities. The training was aligned to their specific needs with scenario-based discussions aligned to likely major accident hazards described in COMAH and other plans.
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