全球食品生产商将关键工作流程转移到云端
公司规模
Mid-size Company
地区
- Europe
产品
- FlowForma Process Automation
技术栈
- Microsoft 365
- SharePoint
- Lotus Domino
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 食品与饮料
适用功能
- 离散制造
- 采购
用例
- 过程控制与优化
- 预测性维护
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
客户是一家全球领先的食品生产商，在欧洲拥有大型食品加工和包装设施。该公司拥有 650 名员工，拥有各种系统和服务器来支持其制造业务。其中包括 Lotus Domino，它用于与公司的 ERP 系统集成的各种业务流程。该公司的母公司决定使用 Microsoft 365 迁移到云，因此需要一种新的解决方案来支持围绕许多关键业务流程的工作流程。该公司拥有广泛的部门，包括财务、销售、生产和采购，有 50 到 75 名员工定期积极使用其中一种或另一种工作流程。
挑战
客户是一家全球领先的食品生产商，之前使用不受支持的旧式工作流系统 (Lotus Domino) 来处理与公司 ERP 系统集成的各种业务流程。该平台即将停用，不再受支持。当其母公司决定使用 Microsoft 365 迁移到云时，需要一种新的解决方案来支持围绕许多关键业务流程的工作流，包括供应商退货、样品请求和产品变更请求。通常有 50 到 75 名员工在包括财务、销售、生产和采购等各个部门定期使用其中一种工作流。重要的是，无论用什么来替代 Lotus Domino，都必须易于使用，并且能够复制业务中嵌入的久经考验的流程。额外的好处是，它将成为面向未来的平台，用于进一步的数字化转型。
解决方案
该公司选择 FlowForma Process Automation for Microsoft 365 作为理想的工作流解决方案，以将其关键业务流程迁移到云中。由于 Microsoft 365 附带 SharePoint 的基本版本，因此决定将 Microsoft 文档存储库作为业务流程的新平台。与 FlowForma 的合作始于典型工作流的演示，但该公司渴望了解它如何处理实际情况，因此很快就迁移了现有流程。仅用了几天时间就启动并运行了第一个流程，而且迁移过程非常简单。到目前为止，已有 11 个工作流已成功迁移到 FlowForma Process Automation，还有两个工作流正在进行中，其中包括供应商项目审批流程。每个工作流都经过范围界定和分析，以寻找机会尽量减少步骤和规则，从而提高工作流效率。
运营影响
数量效益
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