Global Food Producer Takes Critical Workflows to The Cloud
Company Size
200-1,000
Region
- Europe
Product
- FlowForma Process Automation
Tech Stack
- Microsoft 365
- SharePoint
- Lotus Domino
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Predictive Maintenance
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a leading global food producer with a large food processing and packaging facility in Europe. The company employs 650 people and has a variety of systems and servers to support its manufacturing business. This includes Lotus Domino, which was used for a variety of business processes that integrated with the company’s ERP system. The company's parent company decided to migrate to the cloud with Microsoft 365, necessitating a new solution to support workflow around a number of critical business processes. The company has a wide range of departments, including finance, sales, production and purchasing, with between 50 and 75 employees actively using one or other of the workflows on a regular basis.
The Challenge
The client, a leading global food producer, was using an old unsupported workflow system (Lotus Domino) for a variety of business processes that integrated with the company’s ERP system. The platform was nearing end of life and was no longer supported. When its parent company decided to migrate to the cloud with Microsoft 365, a new solution was needed to support workflow around a number of critical business processes, including Supplier Returns, Sample Requests and Product Change Requests. There were typically between 50 and 75 employees actively using one or other of the workflows on a regular basis across a wide range of departments, including finance, sales, production and purchasing. It was important that whatever replaced Lotus Domino was intuitive to use and capable of replicating tried-and-tested processes that were embedded in the business. A bonus would be a future-proof platform for further digital transformation.
The Solution
The company chose FlowForma Process Automation for Microsoft 365 as the ideal workflow solution to take their critical business processes to the cloud. Because Microsoft 365 comes with a basic edition of SharePoint, the decision was taken to make the Microsoft document repository the new platform for business processes. The engagement with FlowForma began with demonstrations of typical workflows, but the business was keen to see how it handled real-world situations so an existing process was soon migrated over. It took just a few days to get the first process up and running and the migration proved straightforward. To date, eleven workflows have been successfully migrated to FlowForma Process Automation and two more are underway, including a Supplier Item Approval Process. Each one is scoped and analyzed for opportunities to minimize steps and rules to make the workflow more efficient.
Operational Impact
Quantitative Benefit
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