Global Food Producer Takes Critical Workflows to The Cloud
Customer Company Size
Mid-size Company
Region
- Europe
Product
- FlowForma Process Automation
Tech Stack
- Microsoft 365
- SharePoint
- Lotus Domino
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Process Control & Optimization
- Predictive Maintenance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a leading global food producer with a large food processing and packaging facility in Europe. The company employs 650 people and has a variety of systems and servers to support its manufacturing business. This includes Lotus Domino, which was used for a variety of business processes that integrated with the company’s ERP system. The company's parent company decided to migrate to the cloud with Microsoft 365, necessitating a new solution to support workflow around a number of critical business processes. The company has a wide range of departments, including finance, sales, production and purchasing, with between 50 and 75 employees actively using one or other of the workflows on a regular basis.
The Challenge
The client, a leading global food producer, was using an old unsupported workflow system (Lotus Domino) for a variety of business processes that integrated with the company’s ERP system. The platform was nearing end of life and was no longer supported. When its parent company decided to migrate to the cloud with Microsoft 365, a new solution was needed to support workflow around a number of critical business processes, including Supplier Returns, Sample Requests and Product Change Requests. There were typically between 50 and 75 employees actively using one or other of the workflows on a regular basis across a wide range of departments, including finance, sales, production and purchasing. It was important that whatever replaced Lotus Domino was intuitive to use and capable of replicating tried-and-tested processes that were embedded in the business. A bonus would be a future-proof platform for further digital transformation.
The Solution
The company chose FlowForma Process Automation for Microsoft 365 as the ideal workflow solution to take their critical business processes to the cloud. Because Microsoft 365 comes with a basic edition of SharePoint, the decision was taken to make the Microsoft document repository the new platform for business processes. The engagement with FlowForma began with demonstrations of typical workflows, but the business was keen to see how it handled real-world situations so an existing process was soon migrated over. It took just a few days to get the first process up and running and the migration proved straightforward. To date, eleven workflows have been successfully migrated to FlowForma Process Automation and two more are underway, including a Supplier Item Approval Process. Each one is scoped and analyzed for opportunities to minimize steps and rules to make the workflow more efficient.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
