Full Service Solutions Keep Darigold On Top
公司规模
1,000+
地区
- America
国家
- United States
产品
- Raymond® Lift Trucks
- iTRACK System
技术栈
- Web-based Applications
- Fleet Tracking System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 食品与饮料
适用功能
- 物流运输
- 维护
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Seattle-based Darigold, Inc., has been producing fresh dairy products for people around the globe since 1918. To stay competitive, it recognized the need to find efficiencies and cost savings in its manufacturing and distribution facilities. In particular, Darigold sought to track all maintenance costs in one place, streamline the repair and upkeep process of its lift trucks and standardize its fleet to ensure the proper equipment was used in all of its applications. In search of web-based applications to address its needs, Darigold turned to Raymond Handling Concepts Corporation (RHCC) and the comprehensive line of Raymond® lift trucks.
挑战
RHCC spent a significant amount of time getting to know how Darigold operated to discover its unique challenges. Following several visits to various distribution and production centers, RHCC noted that Darigold could not definitively identify what it was spending per facility on maintenance issues and repairs. In addition, it did not have a way to track overall fleet costs from one location, and it was locally leasing equipment in an inefficient manner. By continuing to study Darigold’s business, RHCC learned that each facility produced an assortment of milk, powdered milk, cheese and butter products. As a result, its lift trucks needed to stand up to the challenge of multiple working environments, such as washdown stations and cold storage.
解决方案
With 13 plant locations, two standalone distribution sites and a production of 8 billion pounds of milk per year, service and uptime are crucial to Darigold’s business. With these facts in mind, RHCC suggested the iTRACK system, a fleet tracking system that provides actionable fleet maintenance data reports that can span from individual trucks to collective lift truck data for multiple facilities, allowing for an overall snapshot of Darigold’s maintenance and productivity. The iTRACK system also enabled Darigold to monitor and reduce its overall costs per operating hour. The iTRACK system enabled Darigold to immediately see benefits through an integrated Web portal and assess the efficiency and productivity of its fleet. Through the close observation of its fleet, Darigold also was able to decrease its dependency on leased equipment, as it can now plan and anticipate maintenance activity.
运营影响
数量效益
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