Focus on Driving Style and the Rest Will Follow
公司规模
200-1,000
地区
- Europe
国家
- United Kingdom
产品
- Microlise Fleet Performance
技术栈
- Telematics
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
适用行业
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 驾驶员表现监测
- 车队管理
- 预测性维护
服务
- 系统集成
- 培训
关于客户
John Mitchell Haulage and Warehousing is a UK-based logistics company that started in 1956 with a single vehicle. Over the years, it has grown significantly and now operates a fleet of 122 vehicles and employs 130 drivers. The company is managed by Iain Mitchell, the founder's son, and is celebrating its 60th anniversary. John Mitchell Haulage and Warehousing works closely with worldwide shipping companies, international freight forwarders, blue-chip corporations, and UK-based private businesses. The company is committed to providing top-notch customer service while keeping operational costs low and ensuring safety.
挑战
The challenge for John Mitchell Haulage and Warehousing is to deliver outstanding value and service for customers while minimizing operational costs and improving safety. The company, which started with a single vehicle in 1956 and now operates 122 vehicles with 130 drivers, faces the dual pressures of maintaining high customer service standards and controlling costs in an industry with notoriously slim profit margins.
解决方案
The company decided to shift its focus from directly addressing fuel consumption to improving driving style using telematics. This approach includes various methods such as monthly league tables where drivers are financially rewarded for achieving an A grade performance. Drivers are evaluated on criteria like idling, speeding, cornering, and braking, and given an overall score between A and G for the month. This system has not only helped in improving driving style but also engaged drivers more actively in their performance metrics.
运营影响
数量效益
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