公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE® Service Assurance platform
- InfiniStreamNG® appliances
- vSTREAM™ virtual appliances
- nGenius® 5010 packet flow switch
- NETSCOUT® Premium Support Services
技术栈
- AWS
- Azure
- Cisco Webex
- VPN
- Cisco VDI
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
- 基础设施即服务 (IaaS) - 私有云
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 远程资产管理
- 远程协作
- 远程控制
服务
- 云规划/设计/实施服务
- 系统集成
- 测试与认证
关于客户
客户是一家领先的投资管理机构,专注于为长期投资者提供卓越、一致的成果。该公司在四大洲设有地区办事处。多年来,该公司的信息技术 (IT) 团队一直利用 NETSCOUT nGeniusONE 服务保障平台和智能可视性方法来令人满意地解决其数据中心和呼叫中心环境中的技术挑战。该公司依靠思科通信与协作 (UC&C)、多云和 Equinix 主机托管 (Co-lo) 设施等网络技术为其用户社区提供语音、视频和数据应用服务。
挑战
这家金融服务公司正处于数据中心转型计划的最后阶段,该计划包括整合公司的本地数据中心,并将其他技术平台和应用程序工作负载转移到其他 Equinix Co-lo 设施。他们还希望通过更好地利用 Amazon Web Services (AWS) 和 Microsoft Azure (Azure) 多云环境来改善金融服务交付并降低开支,以及通过 Cisco 语音 IP (VoIP) 和 Webex 语音/视频渠道扩大区域客户覆盖范围,以进行投资组合审查和股东会议。此外,他们还需要确保公司在家办公的员工能够获得良好的最终用户体验,因为这些员工突然依赖以前未充分利用的虚拟专用网络 (VPN) 和 Citrix 虚拟桌面基础设施 (VDI) 平台来提供业务服务。
解决方案
IT 团队通过添加 NETSCOUT 数据源,为这一转型环境带来了所需的可视性。他们在新的 Equinix Co-lo 设施中安装了 InfiniStreamNG (ISNG) 设备,这些设备将往返于公司数据中心和 Equinix 及多云环境的网络流量转换为智能数据,以用于 nGeniusONE 的应用程序、UC&C 和网络分析。他们在 Equinix Co-lo 设施中实施了 nGenius 5010 数据包流交换机 (PFS) 设备,以支持 40G 网络速度以及往返于 AWS 和 Azure 多云服务以及公司数据中心位置的连接。他们还扩大了已部署的 vSTREAM 虚拟设备的使用范围,以便更深入地了解在 Equinix Co-lo 的 AWS 和 Azure 服务中运行的应用程序工作负载。在 Cisco 环境中,IT 团队使用这种扩展的可视性来监控到 Webex 的网络切换,这为 IT 和 Cisco Webex 工程师提供了可用于评估 UC&C 服务质量和故障排除的证据。
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