欧洲机构确保在需要时提供数据
公司规模
1,000+
地区
- Europe
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG appliances
- Extended Storage Units
技术栈
- Packet Capture Technology
- Adaptive Service Intelligence
- Network Packet Capture
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 金融与保险
适用功能
- 离散制造
- 质量保证
用例
- 预测性维护
- 过程控制与优化
服务
- 培训
关于客户
客户是一家拥有近 15,000 名员工的欧洲政府机构。该机构提供该国居民和游客所依赖的一系列金融服务，包括税收、医疗福利发放和失业援助计划。除了监督这些不同的计划外，该机构的信息技术 (IT) 团队还为其他众多机构提供数据中心托管服务，包括财政部等重要机构。
挑战
欧洲政府机构面临网络流量问题，导致其无法遵守政府的数据保留准则。他们内部开发的数据包流解决方案无法跟上进入其数据中心的网络流量不断增长的步伐。这导致数据包丢失和数据保留不一致。该机构需要升级其自主开发的数据包捕获技术，以监控所有传入的广域网 (WAN) 流量，范围从 4GBit/s 到 10GBit/s。作为一家公共资助组织，该机构必须使用政府标准的招标流程来征求几家确定的供应商的提案。
解决方案
该机构选择了 nGeniusONE 服务保证平台，其中多个 InfiniStreamNG (ISNG) 设备提供实时和回溯分析所需的不间断监控和持续网络数据包捕获。高容量 ISNG 设备与 nGeniusONE 平台集成，支持数据包捕获和分析服务、服务推动器和网络性能。ISNG 设备配备了扩展存储单元 (ESU)，旨在提供所需的数据包存储功能，使该机构能够满足政府的 14 天数据保留准则。IT 团队还受益于以当地语言提供的 NETSCOUT 现场培训服务，这有助于该机构让 40 名用户快速掌握在其环境中使用 nGeniusONE 平台的方法。
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