Driving Digital Transformation: How Desjardins leveraged indoor mapping and location technology to create a smart workplace
公司规模
1,000+
地区
- America
国家
- Canada
产品
- Desjardins VPAD employee app
- Jibestream indoor mapping and location platform
- Indoo.rs indoor position solution
- reelyActive real-time location system
技术栈
- Mobile Application Development
- Indoor Mapping
- Real-Time Location Tracking
- APIs, SDKs and CMS
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Employee Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 连接平台
适用行业
- 金融与保险
适用功能
- 商业运营
- 人力资源
用例
- 楼宇自动化与控制
- 室内定位系统
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Desjardins Group is North America’s largest federation of credit unions, with more than 45,000 employees serving 7 million members and clients. The organization's Vice-Présidence Accès D (VPAD) team was tasked with leading a digital transformation initiative to improve staff collaboration and optimize business operations. As part of this initiative, the VPAD team was planning a move to a new office space in the Montreal Olympic Stadium tower. This move would involve relocating approximately 1,200 employees from a former site and hiring hundreds of new staff. The new office space would span seven floors with no assigned seating, and the company wanted to create a smart and connected workplace that would cater to the needs of both call center staff and corporate staff.
挑战
Desjardins’ Vice-Présidence Accès D (VPAD) team recognized the need for a digital transformation to attract employees, improve staff collaboration, and optimize day-to-day business operations. The organization was planning to move to a new office space, the Montreal Olympic Stadium tower, which would involve relocating approximately 1,200 employees and hiring hundreds of new staff. The new office space would span seven floors with no assigned seating, and the company wanted to create a smart and connected workplace that would cater to the needs of both call center staff and corporate staff. The VPAD team wanted to ensure that the employees were active participants in shaping the move and the creation of the company’s new employee app. They compiled a list of 55 app features that they thought would resonate with their employees and used focus groups to narrow this list down to the twelve features that would make up the new employee app.
解决方案
Desjardins’ VPAD team partnered with Logient, an enterprise software engineering company, to build a new employee app that would incorporate indoor mapping, positioning, and real-time location technology. They selected Jibestream, indoo.rs, and reelyActive as their technology partners due to their technology-agnostic architecture, which allowed for easy and quick integration. Jibestream provided the indoor mapping and location platform, indoo.rs provided the indoor position solution, and reelyActive provided the real-time location system. The new employee app was launched in tandem with the move to the new office space. The app included features such as building automation, hot desking, geolocation features, and space utilization visibility. The VPAD team also created an experiential lab mimicking their new office space to test out different configurations and allow employees to aid in the selection of furnishings.
运营影响
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