DeKalb Metal Finishing Enhances Efficiency and Quality with SoftExpert BPM
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- SoftExpert BPM
技术栈
- Business Process Management (BPM)
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 汽车
适用功能
- 流程制造
- 质量保证
用例
- 过程控制与优化
- 质量预测分析
服务
- 系统集成
- 培训
关于客户
DeKalb Metal Finishing has been a key player in the electroplating and metal finishing industry for over 70 years, primarily serving the automotive sector along with other industries. The company is dedicated to maintaining high standards of quality, sustainability, and ethical practices, as evidenced by their certifications such as IATF 16949, CQI-11 Assessment, Conflict Minerals, and ROHS Compliance Letter. DeKalb's long-standing reputation is built on their commitment to delivering superior metal finishing services while adhering to stringent industry standards.
挑战
DeKalb Metal Finishing identified inefficiencies in their business operations that were affecting process quality and increasing costs. The company needed a robust solution to streamline processes, enhance quality, and reduce operational costs to maintain their commitment to quality, sustainability, and ethics.
解决方案
DeKalb Metal Finishing implemented SoftExpert BPM to address the inefficiencies in their processes. This solution was crucial in achieving the process approach mandated by the IATF 16949 certification. By leveraging SoftExpert BPM, DeKalb was able to identify and rectify areas of inefficiency, leading to significant improvements in their operational processes. The continuous improvement facilitated by the BPM solution not only enhanced the quality of their services but also resulted in cost reductions for both DeKalb and their customers.
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