DATABASICS Gets Back to Core Business with Jaspersoft
产品
- TIBCO Jaspersoft
技术栈
- Java
- APIs
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Employee Satisfaction
技术
- 应用基础设施与中间件 - 数据可视化
- 分析与建模 - 预测分析
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
服务
- 系统集成
- 培训
- 软件设计与工程服务
关于客户
DATABASICS is a company focused on providing innovative and intuitive time and expense software solutions. Their goal is to make people's jobs easier by offering efficient and accurate reporting tools. Before 2010, DATABASICS relied on an in-house reporting engine that was limited in its capabilities. As the company expanded its offerings to include credit card transactions, travel data, and P-card programs, the need for more flexible and powerful reporting options became evident. Customers and partners wanted to accomplish more on their own, and the internal teams needed to provide better training and custom reporting services. This led to the search for a more robust reporting solution.
挑战
DATABASICS faced a significant challenge in providing flexible and powerful reporting options to its customers. Their in-house reporting engine was limited, requiring developers to code base reports that could only be updated with product releases. As the company began to include more complex data such as credit card transactions, travel data, and P-card programs, customers demanded more robust reporting capabilities. The internal teams also needed to provide training, custom reporting services, and faster responses to customer inquiries. The existing system was not scalable and lacked the flexibility to meet these growing demands.
解决方案
DATABASICS decided to move away from their in-house reporting system and began searching for a real-time reporting solution that could provide the necessary business intelligence to compete in higher-end markets. After evaluating various tools, they chose TIBCO Jaspersoft for its power, scalability, and ease of integration. Jaspersoft's open-source, Java-based platform allowed DATABASICS to offer a bundled product that combined their time and expense software with embedded reporting tools. The decision to keep the Jaspersoft brand name was strategic, as it provided customers with access to additional resources and support. The new system offered features such as Single Sign-on, data security, a user-friendly browser UI, analytics, ad hoc reporting, and mobile reporting capabilities.
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