Comodo ONE Customer Testimonial
公司规模
11-200
地区
- Asia
- Europe
国家
- Finland
- Thailand
- United Kingdom
产品
- Comodo Remote Monitoring and Management
- Comodo Service Desk
- Comodo Patch Management
- Comodo Device Management
技术栈
- Remote Monitoring and Management
- Service Desk
- Patch Management
- Device Management
实施规模
- Departmental Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 功能应用 - 企业资产管理系统 (EAM)
- 功能应用 - 远程监控系统
适用行业
- Professional Service
适用功能
- 商业运营
- 维护
用例
- 预测性维护
- 远程资产管理
- 服务备件管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Based in Hammersmith, London, 76BITS designs, delivers and maintains IT solutions for customers across South East England, as well as Finland and Thailand. For nearly 20 years, 76BITS has been supporting businesses and helping them make the most of available technology to deliver increased performance, efficiency and reliability – from network design to maintenance and upgrades.
挑战
As a small business, 76BITS is always looking at technology solutions and managed services it can implement that will help bring added value and service to customers, while keeping costs in line. Building out a remote management and monitoring offering for 76BITS would allow the company to expand its service capabilities, respond to customer needs quickly, and grow its own workforce.
解决方案
76BITS signed up for the free Comodo ONE platform – which has remote monitoring and management, patch management, device management and service desk modules all in one free offering. The company immediately started deploying the Comodo RMM tool and onboarding select customers as a means to further improve its customer service offering. In the future, 76BITS will start utilizing the Comodo patch management capabilities to expand the toolsets it has internally to manage and support customers.
运营影响
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