Comodo ONE Customer Testimonial
Company Size
11-200
Region
- Asia
- Europe
Country
- Finland
- Thailand
- United Kingdom
Product
- Comodo Remote Monitoring and Management
- Comodo Service Desk
- Comodo Patch Management
- Comodo Device Management
Tech Stack
- Remote Monitoring and Management
- Service Desk
- Patch Management
- Device Management
Implementation Scale
- Departmental Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Maintenance
Use Cases
- Predictive Maintenance
- Remote Asset Management
- Service Parts Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Based in Hammersmith, London, 76BITS designs, delivers and maintains IT solutions for customers across South East England, as well as Finland and Thailand. For nearly 20 years, 76BITS has been supporting businesses and helping them make the most of available technology to deliver increased performance, efficiency and reliability – from network design to maintenance and upgrades.
The Challenge
As a small business, 76BITS is always looking at technology solutions and managed services it can implement that will help bring added value and service to customers, while keeping costs in line. Building out a remote management and monitoring offering for 76BITS would allow the company to expand its service capabilities, respond to customer needs quickly, and grow its own workforce.
The Solution
76BITS signed up for the free Comodo ONE platform – which has remote monitoring and management, patch management, device management and service desk modules all in one free offering. The company immediately started deploying the Comodo RMM tool and onboarding select customers as a means to further improve its customer service offering. In the future, 76BITS will start utilizing the Comodo patch management capabilities to expand the toolsets it has internally to manage and support customers.
Operational Impact
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