Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert
公司规模
1,000+
地区
- America
- Europe
国家
- Brazil
- Italy
产品
- SoftExpert Excellence Suite
技术栈
- Web-based Application
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资产管理系统 (EAM)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 汽车
适用功能
- 商业运营
- 质量保证
用例
- 预测性维护
- 过程控制与优化
- 监管合规监控
服务
- 系统集成
- 培训
关于客户
Comau is an Italian multinational that is part of the FCA group, one of the world's largest players in the automotive sector, which includes brands such as Fiat, Jeep, Alfa Romeo, Chrysler, Dodge, Maserati and others. A world leader in the supply of advanced industrial automation products and solutions, it has a portfolio of industrial and collaborative robots, autonomous logistics, wearable technology, automated systems for production lines, digital and interconnected solutions, machining centers, specialized industrial maintenance services and facilities. The company has been in the market for 45 years, operating in 14 countries, with 32 branches, 5 innovation centers, 14 operating plants and over 9 thousand collaborators.
挑战
Comau sought to monitor processes and contracts at all stages through a structured and automated method. Business unit management, processes and performance information were performed in spreadsheets and communication was done over e-mail. The compilation of information, analysis and results on the performance of services took, on average, 7 days to be generated. The more than 50 contracts implemented in 12 Brazilian states, generated information using 25 tools/sheets per location, in a total of 500 documents per month.
解决方案
Softexpert Excellence Suite was made available to 220 users from various areas, with different levels of security and management. Through the tool, it is possible to access dynamic portals, where there is relevant information for each level, and can even be connected through smartphones. The project included the implementation of these components: Audit, Process, Incident, Form, Problem, Performance, Document, Risk, Survey and Action Plan.
运营影响
数量效益
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