Caterpillar Fosters Worker Safety, Improves Occupancy Accuracy, with E911 System Using ARCHIBUS
公司规模
1,000+
地区
- America
国家
- United States
产品
- ARCHIBUS
- Cisco VOIP Software
- Cisco Unified IP Phone System
- Cisco Emergency Responder (CER) System
- PeopleSoft
技术栈
- VOIP
- AutoCAD
- Global Directory System
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用行业
- 建筑与基础设施
- 矿业
- 运输
适用功能
- 商业运营
- 设施管理
用例
- 楼宇自动化与控制
- 占用率监控
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Caterpillar Inc. is the world’s largest manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. The company is a leader in its respective technologies, which are employed in various industries such as construction, transportation, mining, forestry, energy, logistics, and electric power generation. Caterpillar is also committed to ensuring worker safety, which led to the implementation of a comprehensive Enhanced 911 (E911) system at its facilities. The company’s headquarters are located in Peoria, Illinois, and it operates numerous properties across the United States.
挑战
Caterpillar embarked on a multi-year, multi-location project to implement a world-class Enhanced 911 (E911) system at its facilities in Peoria, Illinois. The company aimed to improve emergency response times and collect more real-time occupancy data. The challenge was to integrate various systems and applications to ensure accurate and efficient emergency response and occupancy monitoring. The project had to comply with federal, state, and local requirements, including OSHA, ADA, and state-mandated E911 laws.
解决方案
Caterpillar integrated ARCHIBUS with its Cisco VOIP software and personnel data from its Global Directory System to improve emergency response times. The E911 system automatically associates the caller’s telephone number with a physical location within a building and routes this information to Caterpillar security, who then supply it to first responders. The initial project covered 26 buildings in Peoria, with subsequent phases extending the system to 140 properties in 18 states. ARCHIBUS is connected to AutoCAD drawings via the Overlay application to visualize spatial relations among individuals, groups, and zones within Caterpillar buildings. The system also integrates with the Cisco Unified IP Phone System, Cisco Emergency Responder (CER) System, and Cisco Call Manager. The ARCHIBUS database updates all employee and location information daily, helping managers determine the best allocation of space.
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