案例研究：阿布扎比国家银行
公司规模
1,000+
地区
- Middle East
国家
- United Arab Emirates
产品
- NETSCOUT service-oriented performance management platform
技术栈
- Performance Management
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 服务备件管理
服务
- 系统集成
关于客户
本案例研究中的客户是阿布扎比国家银行，它是阿拉伯联合酋长国最大的银行之一。该银行提供广泛的银行服务，在中东地区占有重要地位。他们在管理 IT 服务性能方面面临挑战，正在寻找一种解决方案，帮助他们优化服务，减少性能下降和中断，并最终提高运营效率。
挑战
阿布扎比国家银行在分类服务性能问题方面面临挑战。他们需要一种能够优化 IT 服务性能并减少性能下降和中断的解决方案。在选择 NETSCOUT 解决方案之前，他们考虑过 Opnet 等其他供应商。
解决方案
该银行决定实施 NETSCOUT 面向服务的性能管理平台。该平台使他们能够有效地分类服务性能问题。选择 NETSCOUT 的首要原因是优化其 IT 服务的性能。实施 NETSCOUT 使该银行能够用单一平台取代多种性能管理工具，从而简化其 IT 基础设施并降低运营费用。
运营影响
数量效益
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