Bankadati 将业务流程开发时间缩短了 99%
公司规模
1,000+
地区
- Europe
国家
- Italy
产品
- IBM Business Process Manager
- IBM Operational Decision Manager
技术栈
- Business Process Management
- Operational Decision Management
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 系统集成
关于客户
Servizi Informatici Bankadati 是一家技术服务公司，服务于一家银行集团，该集团由三家零售银行组成，在意大利拥有 540 个分支机构和 4,300 名员工。该公司负责监管银行客户的 2,000 多个业务流程。这些流程分为两类：影响银行核心业务的 15 个高度清晰的流程和 1,500 个低复杂度的流程。该公司正在经历从以产品为中心到以客户为中心的业务模式的根本性转变，这需要前所未有的 IT 和流程灵活性和敏捷性。
挑战
Servizi Informatici Bankadati 是一家为意大利一家银行集团提供服务的技术服务公司，该公司正在经历从以产品为中心到以客户为中心的业务模式的根本性转变。这种新模式需要前所未有的 IT 和流程灵活性和敏捷性。该公司负责监管银行客户的 2,000 多个业务流程，这些流程分为两类：影响银行核心业务的 15 个高度清晰的流程和 1,500 个低复杂度流程。Bankadati 需要一个可以处理这两种类型的流程管理平台。
解决方案
Bankadati 部署了 IBM Business Process Manager 和 IBM Operational Decision Manager 软件作为其业务规则引擎。IBM 解决方案被视为出色的业务加速器，使 Bankadati 能够快速响应快速变化的业务和监管环境。使用 Operational Decision Manager 软件，Bankadati 能够将需要正式授权的流程数量减少 60%。这一减少释放了 IT 资源，使其能够处理复杂的流程并提高客户服务水平。
运营影响
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