自动化路线规划：科罗拉多盒装牛肉公司案例研究
技术
- 功能应用 - 运输管理系统 (TMS)
- 网络与连接 - 5G
适用行业
- 食品与饮料
- 运输
适用功能
- 设施管理
- 物流运输
用例
- 最后一英里交付
- 车载远程信息处理
服务
- 系统集成
关于客户
CBBC 为经营各种业务的各类客户提供服务。他们的客户包括超市、餐馆、游轮公司、军事基地和学校。该公司的品牌产品线包括高河安格斯牛肉和钻石礁海鲜。尽管业务多元化，但大多数客户对牛熊证有着相似的期望。他们期望及时的交货、良好的服务以及了解产品并尊重客户的司机。他们还赞赏关于送货时间的主动沟通和送货车辆的实时跟踪。
挑战
科罗拉多州盒装牛肉公司 (CBBC) 是一家主要的冷藏和冷冻食品经销商，在管理其配送业务方面面临着挑战。该公司每周处理超过 6,000 次送货，使用约 180 辆拖拉机和 220 名司机。主要挑战是处理销售部门或客户提出的一次性要求，要求在第二天进行特定时间的交货。这些请求通常需要更改现有的路线计划以满足非常小的时间窗口。该公司还致力于满足食品行业不断变化的客户需求，客户希望在订购后能在最短的时间内以更优惠的价格交付产品。他们还要求就交货时间进行更频繁、主动的沟通。该公司正在努力通过手动方式进行交付操作来满足这些需求。
解决方案
CBBC 于 2018 年 7 月在其运营中实施了 Aptean 路线规划软件中的 Paragon，以提高效率。该软件后来与 CBBC 的远程信息处理系统连接，可以通过网络实时跟踪送货车辆。这项技术使该公司能够实现交付操作的自动化，从而彻底改变了其工作方式。自动路线规划系统使公司能够更有效地与司机、拖拉机、拖车及其所有资源合作。该公司还推出了自动路线执行软件，使他们能够跟踪司机所在的位置以及他们何时到达。这使得该公司能够通过电子邮件或其他格式发送消息，让客户知道货物何时到达，确保客户所在位置能够配备适当的人员。
运营影响
数量效益
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