公司规模
Large Corporate
地区
- America
国家
- United States
产品
- IBM® Blueworks Live™
- IBM Business Process Manager
- IBM Operational Decision Manager
技术栈
- IBM Software Services for WebSphere®
- Oracle-based reference data tool
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 应用开发平台
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 监管合规监控
- 租赁金融自动化
服务
- 软件设计与工程服务
- 系统集成
关于客户
该组织是世界上最大的保险和金融服务公司之一,法定资产超过 1350 亿美元。其总部位于美国。该公司的 IT 应用部门制定了积极的改进路线图,包括减少手动流程的计划。该组织的财务参考数据变更请求流程是手动且劳动密集型的,需要工作人员通过电子邮件更新和交换电子表格。
挑战
该公司的 IT 应用部门制定了积极的改进路线图,包括减少手动流程的计划。该组织的财务参考数据变更请求流程是手动且劳动密集型的,需要员工通过电子邮件更新和交换电子表格。没有流程来获得请求的变更的必要批准,有时会导致员工在没有关键利益相关者批准的情况下进行修改。该公司需要 BPM 产品来自动化这一关键流程。
解决方案
该企业与 IBM Software Services for WebSphere 合作,使用 IBM Blueworks Live™、IBM Business Process Manager 和 IBM Operational Decision Manager 软件实施了新的财务参考数据变更请求流程。该项目始于 IBM Quick Win Pilot for Business Process Management 项目,然后以功能齐全的 BPM 产品投入生产而告终。该公司将 BPM 解决方案与其基于 Oracle 的参考数据工具集成在一起。该组织将数据从多个数据管理系统迁移到新的 IBM 解决方案,使企业能够淘汰多个系统。
运营影响
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