实例探究 > Airgas Breathes Easy with Ruan Partnership

Airgas Breathes Easy with Ruan Partnership

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • Ruan Transportation Management System
  • Airgas Merchant Gases
技术栈
  • Fleet Management Software
  • Driver Recruitment and Retention Tools
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Employee Satisfaction
技术
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 化学品
  • 医疗保健和医院
  • 食品与饮料
适用功能
  • 物流运输
  • 维护
用例
  • 车队管理
  • 预测性维护
  • 远程资产管理
服务
  • 系统集成
  • 培训
  • 硬件设计与工程服务
关于客户
Airgas Merchant Gases, a division of Airgas, is a leading supplier of industrial, medical, and specialty gases, as well as related equipment. The company serves a wide range of industries, including healthcare, water treatment, metal fabrication, and food processing. Airgas Merchant Gases is committed to safety and customer satisfaction, striving to exceed customer expectations through reliable and efficient service. The company has a long-standing partnership with Ruan, a transportation management company, to handle the logistics of delivering their products. This partnership has allowed Airgas to focus on its core competencies while ensuring the safe and timely delivery of their gases and equipment.
挑战
Airgas Merchant Gases faced significant challenges in managing the transportation of their industrial, medical, and specialty gases. The company needed a reliable partner to handle the logistics of delivering these gases safely and on time to various industries, including hospitals, water plants, metal fabrication companies, and food-freezing facilities. Additionally, Airgas was expanding its operations in Bethlehem, Pennsylvania, and Chester, Virginia, which required seamless integration and efficient management of transportation resources. The company also struggled with recruiting and retaining staff at certain locations, such as Waukesha, Wisconsin, which further complicated their operations.
解决方案
Ruan provided a comprehensive transportation management solution for Airgas, handling every aspect of product transportation from equipment to driver recruitment and retention. With a fleet of 47 tractors and 59 trailers, Ruan's professional drivers covered nearly 7.3 million miles annually, delivering liquid oxygen, nitrogen, and argon to various industries. Ruan's existing infrastructure, including maintenance facilities and management teams, facilitated Airgas' expansion in Bethlehem, Pennsylvania, and Chester, Virginia, without service interruptions. Additionally, Ruan's flexibility and innovative approach helped Airgas overcome staffing challenges at their Waukesha, Wisconsin facility by recruiting and retaining the necessary employees within weeks. The partnership also included shared maintenance facilities and management with another industrial gas provider, Linde, at the Bethlehem location, further optimizing resources and operations.
运营影响
  • Ruan's comprehensive transportation management allowed Airgas to focus on its core business, freeing up resources such as time and staff.
  • The partnership facilitated seamless expansion of Airgas' operations in new locations, ensuring no service interruptions.
  • Ruan's flexibility and innovative approach helped Airgas overcome staffing challenges, ensuring efficient operation of their facilities.
  • Shared maintenance facilities and management with another provider optimized resources and operations at the Bethlehem location.
  • Ruan's commitment to understanding Airgas' business and customers resulted in high levels of customer satisfaction and operational efficiency.
数量效益
  • Ruan drivers cover nearly 7.3 million miles annually.
  • The fleet consists of 47 tractors and 59 trailers.
  • More than 85 professional Ruan drivers are involved in the transportation of Airgas products.

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