Hypotheken Data Netwerk (HDN) Beheer B.A., the Dutch Mortgage Data Network, was facing several challenges. They needed to provide mortgage providers and mortgage brokers with secure reporting and analysis capabilities for benchmarking. They also aimed to increase the added value offered by the HDN electronic messaging platform to increase market share. Furthermore, they wanted to provide insight into up-to-date and valid information about the status of the Dutch mortgage market. Traditionally, mortgage providers and intermediaries had no insight at all into market data. The only available data had come from the Dutch land registry, Kadaster, which records property sales. As the land registry only has a record when properties are actually sold, the data that is available is neither up-to-date or complete.

Intercontainer Austria (ICA) is a leading transportation company in Austria, providing shipping and transportation services by rail and road, as well as via inland and coastal shipping. The company is headquartered in Vienna, managing other branches in Salzburg, Villach, Wels, and Germany. However, efficient control of these territories was only possible with transparent processes and comprehensive reporting for individual customers and branches. Previously, this requirement was addressed using Excel, with different PivotTables and cross-references. Given the increasing complexity, this was a very cumbersome and error-prone procedure. A new solution was needed that could produce more efficient, more detailed analyses and reports to optimize capacity management and contribute to improvements in business processes through faster, more flexible evaluations.

ILCo, the Integrated Logistics Company, operates the Dalrymple Bay Coal Chain, a major coal supply chain made up of 14 stakeholders, including mining companies, rail and terminal operators, rail network manager and government agencies in the northern Bowen Basin part of central Queensland, Australia. The industry is responsible for millions of tonnes through coal exports and the smallest process improvements can lead to millions of dollars in savings. However, during ILCo’s first two years of operation it became apparent that there was a lack of transparency and understanding in how the 14 participants, who all rely on each other, work together. Each of the companies was collecting its own data and measuring what they believed was important. However, this didn’t take into account was important to the other participants. For example, rail operators were reporting on train cancellations whereas punctuality was important to their supply chain partners. In order for the coal chain to work as efficiently as possible a new, holistic approach was needed – one where the information collected and shared could be used for mutual benefit and profit.

Illes Seasonings & Flavors, a leading manufacturer of liquid and dry food ingredients, was facing challenges in providing timely and accurate data to its customers. The sales representatives lacked real-time visibility into customers’ supply chains, which was crucial for them to view order transactions and have the ability to drill down into shipment information, lot number, manufacturing job and other granular details about each customer. Without the tools to do this, the sales force was spending an excessive amount of time communicating to customer service representatives about the status of orders, and as a result customer satisfaction was suffering. Additionally, sales representatives needed a better mobile device to bring to their on-site meetings with customers. Laptops proved to take an excessive amount of time to set up, further exacerbating customer service issues. Sales people needed to have real-time BI at their disposal, whether they were sitting at their desks or visiting a client.

Instituto de Tecnologia Ceramica (ITC) was undergoing a transformation affecting its entire internal structure. The institute wanted to speed up all its systems, from decision making to the management of processes designed with its associates. This project became a high priority for management. The ITC needed to integrate all its information sources to allow data analysis based on scorecards, helping them to react in real time. Until QlikView was implemented, the ITC had no system for dynamic information management that could assist in analysing different key success factors and results. The ITC was looking for a business intelligence (BI) solution that would provide useful information in real time, with a commitment to user independence in accessing the data.

Instituto Policlínico La Rosaleda, one of the leading healthcare centres in northwest Spain, was facing challenges in managing and analyzing the vast amount of data generated in the hospital. The hospital had a powerful Enterprise Resource Planning (ERP) system in character mode in AS400, containing a large number of documents that were difficult to analyze, with a small IT department. The process of obtaining any kind of information was complicated and the hospital was excessively dependent on the IT department, which lacked the resources to deal with all the demands being made. The hospital needed a solution that could make information available quickly and consistently without reliance on the IT department, enabling rapid decision making.

Jaga, a Belgian multinational that develops and sells innovative heating concepts, was facing challenges in providing timely insight into SAP sales data and performing trend analyses of forecasts, sales results, product and product group performance, countries, regions, and resellers. The company was using Excel spreadsheets for these reports and analyses, which resulted in a lot of manual work to consolidate the required data into a single spreadsheet. In addition, people often used outdated and incomplete data, which sometimes resulted in the wrong decisions being taken. Creating the necessary graphs and statistics in order to perform proper analysis was a very time-consuming activity. In these conditions, when flexibility and speed are key words in every healthy business, a solid BI solution was indispensable.

Kanthal, a leading producer of heating wire for consumer products and complete heating systems for industrial applications, was facing several challenges. The company wanted to increase control and improve accountability within the sales process. They also aimed to simplify and improve the efficiency of data gathering and report generation. Another challenge was to reduce their reliance on outside vendors for system manipulation. These challenges were hindering the company's growth and efficiency, and they needed a solution that could address these issues effectively.

Karl’s Mega Sports, a leading sports and surf retailer in Victoria, Australia, recognized the need for increased efficiency, accountability, and control across the organization. This need extended from Point of Sale through to financials, sales, customer loyalty, inventory, and reporting. The company was seeking a solution that could provide comprehensive insights into these areas to drive performance and improve decision-making processes.

Karolinska University Hospital was facing several challenges related to data access and analysis. The hospital was unable to access and analyze data in its ICU Klinisoft system with reports and ad-hoc analysis requests. This inability extended to assessing the type of patients, resources, and outcomes. The hospital's prior SIR reporting was time-consuming, involving several resources and spreadsheets. The static reports provided no help for the doctors in answering the real-life questions needed in the OR/ICU.

Kayserigaz, a leading natural gas distribution company, was facing challenges in consolidating data stored in the SAP and Oracle databases. The company was struggling with managing inconsistencies and inaccurate data, and providing one version of the truth. They needed a single system that could provide end-users with visibility into more than one data source. The aim of their Business Intelligence (BI) project was to provide effective, information-driven dashboards that would increase the efficiency of the decision-making process.

KGM Kugelfabrik, a manufacturer of precision spheres, was facing several challenges in its operations. The company was dealing with long start-up times and laborious analysis processes. The evaluation and graphic preparation of data could only be done by converting the information to Excel spreadsheets. The company required different evaluations, including static evaluations that enable comparisons between two time periods. Furthermore, the company was dealing with diverse data sources, including Microsoft Dynamics, Access, and Excel.

KLM Equipment Services, a subsidiary of KLM Royal Dutch Airlines, manages a large fleet of motorized and non-motorized vehicles and hoisting equipment. The company aims to save costs for its customers, which include KLM, Menzies, Martinair, and Transavia. The fleet managers at KLM Equipment Services are responsible for the purchase and maintenance of ground support equipment for their customers. Being able to quickly deliver adequate dynamic reports of, for example, repairs, malfunctions, usage statistics, and depreciation, is crucial. However, before the implementation of a Business Intelligence solution, they provided these reports using Excel, which proved to be too limited. There were several issues: from control issues and the complexity of retrieving data from their AS/400 database, to the fact that the reports were extremely labor-intensive, difficult to reproduce and highly error prone.

Trade House Kopeyka, a leading national discount retailer in Russia, was facing difficulties in generating analytical reports due to the use of several disconnected real-time systems for accounting, SAP, Gestori and others. The generation of complex reports was extremely slow, leading to untimely business decisions. The company was unable to consolidate information quickly and effectively without a robust Business Intelligence (BI) tool. The data from multiple source systems often did not match, leading to inconsistencies. From a technical perspective, Kopeyka needed to reduce the data load on the real-time systems and free them from processing analytical queries and report generation.

Kullenbergs Maskiner AB, one of Sweden’s largest distributors within the agricultural business, was struggling with a manual information reporting process. The company was unable to efficiently analyze the large volume of data from its warehouse, which contained almost 100,000 different articles. This was a significant challenge as the organization was not capable of analyzing all the reports manually. The company was also reliant on outside vendors for system maintenance and modifications, which was not ideal. The company needed a solution that could automate the data analysis process, increase operational efficiency, and reduce reliance on outside vendors.

Kuveyt Türk Katılım Bankası, a leading risk participation bank in Turkey, was facing challenges with its operational reporting system. The system was poorly organized and record keeping was dispersed. The bank was generating reports directly from the online transaction processing system in a list format, which lacked graphics or data visualization. This made it difficult for managers to interpret the content of the reports. In 2008, the bank created a data warehouse but immediately recognized the need for a reporting solution to provide visual and user-friendly reports with graphic representations and comparative tables to facilitate analysis.

Larson Manufacturing, the largest supplier of storm doors and windows in the US, was facing several challenges. The company was struggling to obtain timely access to accurate information. The limited time for analyzing and correlating data was another significant challenge. Furthermore, there was a lack of executive visibility into the company's operations and performance. These challenges were hindering the company's ability to make informed decisions and optimize its operations.

Lifetime Brands, a leading designer, developer, and marketer of a broad range of nationally branded consumer products used in the home, was facing significant challenges in terms of visibility into supply chain management and sales analysis. The company had grown organically and through acquisitions, leading to a complex landscape of disparate enterprise software systems. This made consolidated reporting for all company brands a significant challenge. The company had recently replaced its legacy Great Plains application with an implementation of SAP R/3. While the new system provided a view into current operations, it could not incorporate historical data, which made comparison and analysis a difficult process. The out-of-the-box reporting capabilities from SAP were limited and would not provide the level of detailed analysis that Lifetime Brands desired.

Liverpool Heart and Chest Hospital NHS Trust, one of the largest specialist heart and chest hospitals in the UK, was looking to improve its Patient Level Costing system and introduce a flexible, easy-to-use Service Line Reporting system. The Trust wanted a system that would enable information to be shared across the whole organisation. They needed a system that could pull together millions of records of data from disparate sources and display it in an easy-to-understand visual dashboard. The system also needed to be easy to navigate and use, a key factor for busy hospital staff.

The City of Encinitas, located along six miles of California’s golden coastline, was facing several challenges with its business continuity strategy. The city's IT department, which supports critical operations including the fire department, water districts, and public works, was under-resourced and vulnerable to potentially devastating unplanned downtime. The geographical proximity of the city’s data centers, inadequate cybersecurity, and increasing maintenance costs were among the concerns. The city was also an attractive target for hackers, making the IT administrators permanently on guard. The city needed a new business continuity strategy that would address these issues and provide a secure and reliable access to data.

AFS, a global leader in providing real-time, end-to-end commercial lending solutions, was facing several challenges with its legacy systems. The company's IT operations were largely in-house, which included operating two data center locations in Pennsylvania. Each site was configured to failover to the other, ensuring business continuity in the event of a disaster. However, maintaining this in-house system was becoming increasingly burdensome. The resources required to manage both sites, in terms of money and time, were making the legacy processes feel more like a hindrance than an advantage. Furthermore, AFS had to comply with strict industry regulations and standards, which added to the complexity of managing their disaster recovery (DR) internally. The lack of geographic diversity among their data centers was also a concern, as it left the company vulnerable to potentially devastating unplanned downtime in the event of a regional disaster.

eMix initially decided to build its own datacenter for the development and initial proof of concept for its cloud-based information exchange service. However, it quickly realized that operating its own datacenter would divert staff away from the business of providing its core software to clients. The company needed a solution that had massive scalability and availability due to the extremely large file sets it deals with. eMix also needed a cloud solution that was cost-effective and highly reliable. The company also had to ensure that the solution met all security and regulatory demands of the healthcare industry.

Before MYCRANE launched its platform in 2021, the global crane procurement process was incredibly complex. Customers were responsible for all the legwork, including sizing cranes, sending inquiries, and evaluating quotes. This came at the expense of valuable resources, most notably, time, money, and a lot of paper. MYCRANE wanted to eliminate all that. But achieving such a goal does not come without obstacles, especially when it means upending a notoriously fickle industry. To attain this level of accessibility, connectivity, and security, both for itself and the crane industry at large, MYCRANE turned to 11:11 Systems to host its innovative platform and marketplace, first in the United Kingdom and then across the globe.

Dr. Martens, a global business with 158 stores and 191 third-party stores around the globe, needed a modern, global data retention and protection strategy. The company's data was growing at a rapid pace, and it was clear that the company could benefit greatly from the security, resiliency, and global availability of the cloud. This meant moving away from traditional data retention strategies, including some of its on-premises environments. The company was also facing the ever-present threat of cybercrime, which continues to skyrocket for organizations of all sizes and sectors around the world.

Bluestone, a financial services company, was facing challenges with its legacy infrastructure and expiring supplier contracts. The company's chairman was pushing for a shift towards cloud-based applications. The head of Global IT Operations, Krisztian Kenderesi, was tasked with finding a secure, cost-effective, and reliable cloud-based disaster recovery solution. The company also had to meet the regulations of the Financial Conduct Authority (FCA) and maintain the ISO 27001 standard, which has clear requirements for considering security in a Disaster Recovery environment.

The Lloyd Group, an IT services company, recognized the importance of cloud technologies for the success of their customers. They sought a relationship with a cloud provider that would allow them to focus on their core IT competencies. Their customers, mainly small to medium-sized businesses with limited IT resources, were struggling with how to best leverage the cloud. Many of their customers were moving to cloud-based apps like Dropbox and Office 365 and were increasingly looking at the cloud for backup and disaster recovery. To fast-track cloud initiatives for their customers, The Lloyd Group embarked on a search for a cloud provider with an established, hybrid cloud offering.

Oceanscan, a leading international equipment company providing technology to various industries, was hit by a sophisticated ransomware attack that infiltrated their entire network. The attack encrypted multiple file layers, making recovery nearly impossible. The company faced an imminent threat to business uptime and profitability, and the ability to recover and restore access to data was in jeopardy. The responsibility fell on the shoulders of Sukumar Panchanathan, the group IT manager at Oceanscan, to steer the company out of this crisis.

Geffen Mesher, a Portland-based accounting and consulting firm, was facing challenges with its data retention strategy. The company was using Veeam for backup on premises and was also paying a local MSP to backup certain critical servers both on and offsite. This resulted in doubling up the work and paying for it. The company was also aware of the increasing cybersecurity threats and the lack of backup protection for OneDrive, Teams, and SharePoint data offered by Office 365. The company was in need of a change to secure and reliable access to data, reduce backup costs, and prepare for increasing cybersecurity threats.

Inland Power, an electric utility based in Eastern Washington, faced a significant challenge after a devastating storm in 2015. The storm, dubbed a 'storm of the century,' left a path of destruction and caused a week-long power outage for Inland Power's customers. Despite having redundant systems in place, the battery backups failed and the internet connection went down after a week, resulting in a 12-hour period of lost communications. This impacted their phone systems, the outage reporting system, and even communications with first responders. Inland Power recognized the need for two types of resiliency: data protection at a secondary location and the ability to fail-over and operate from a secondary location quickly and reliably.

The Superior Court of Mono County, California, was facing several challenges. The court was struggling with the cost in time and money to manage Disaster Recovery (DR) internally. They needed secure and reliable access to data, but their backup vendor was unresponsive and unreliable. The court was under constant threat of ransomware and lacked in-house IT skills and resources. The court's previous data recovery solution had many disruptions and drawbacks, including corrupted backups that ultimately had to be erased. The court was also facing unique challenges due to its location in the Sierra Nevada mountains, including limited Internet bandwidth and unpredictable, sometimes severe weather conditions.