Outsourcing Captures More Nonprofit Donations
Company Size
1,000+
Region
- America
Country
- United States
Product
- C.H. Robinson's Inbound Logistics Program
- C.H. Robinson's Transportation Program
Tech Stack
- LTL Consolidation
- Rail and Truck Transportation
- Warehousing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Waste Reduction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Networks & Connectivity - Low-Power Wide-Area Network
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
About The Customer
Harvest Time International (Harvest Time Int’l) is a nonprofit organization that distributes food, clothing, household goods, and medical supplies to over 500 local, national, and international ministries and nonprofit organizations. Since its inception in 1991, Harvest Time Int’l has served more than 20 million people and has received the “Best in America” seal from the Independent Charities of America. The organization’s mission is to increase donations and serve more people through an expanded distribution program. Harvest Time Int’l’s donors are located around the country and value relationships with organizations that can pick up donations quickly and efficiently.
The Challenge
Harvest Time Int’l’s goal to increase donations and serve more people could not be accomplished without an expanded distribution program. The organization needed to optimize donations by contracting with individual transportation providers and geographically favorable warehouse space, which was often time-consuming and expensive. Load flexibility was also crucial, as donors had varying quantities of products to donate. To satisfy donors’ demands for load flexibility and quick response times, Harvest Time Int’l needed a strategy for collecting LTLs within hours of being notified, requiring cost-efficient warehousing and transportation.
The Solution
C.H. Robinson developed an outsource solution for Harvest Time Int’l that includes inbound logistics and customized pickup plans for donations, as well as LTL consolidation, rail and truck transportation, warehousing, and scheduling of donated product shipments. The transportation program quickly improved Harvest Time Int’l’s response time and increased product donations from existing and new donors. C.H. Robinson oversees a matrix of local transportation and warehouse operators near several donor reclamation and distribution centers, providing daily less than truckload (LTL) pickup and storage. As LTL loads are aggregated into more economical full truckloads, they are either shipped to Harvest Time Int’l by C.H. Robinson or rerouted by Harvest Time Int’l directly to other ministries or nonprofits. The program accommodates donors who have neither storage space for donations nor yard equipment by arranging for a drop trailer to be placed at the dock door. When the trailer is full, C.H. Robinson picks it up and drops off another empty trailer to be filled.
Operational Impact
Quantitative Benefit
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