Case Studies > Old Dominion Truck Leasing Modernizes IT Infrastructure with AppSense Solutions

Old Dominion Truck Leasing Modernizes IT Infrastructure with AppSense Solutions

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • AppSense DesktopNow Plus
  • AppSense DataNow
  • AppSense Environment Manager
Tech Stack
  • VDI (Virtual Desktop Infrastructure)
  • Windows XP
  • VPN
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Platform as a Service (PaaS) - Device Management Platforms
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Field Services
Use Cases
  • Remote Asset Management
  • Remote Control
  • Predictive Maintenance
  • Remote Collaboration
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Founded in 1963, Old Dominion Truck Leasing provides full-service leasing, quality rentals, truck sales and service, contract and commercial maintenance, used equipment sales, and dedicated logistics to its customers nationwide. The company has a significant presence in the transportation and logistics industry, offering a wide range of services to meet the diverse needs of its clients. With a focus on delivering high-quality service and maintaining a robust fleet, Old Dominion has established itself as a reliable partner for businesses requiring transportation and logistics solutions. The company is committed to leveraging technology to enhance its operations and provide better service to its customers.
The Challenge
Old Dominion Truck Leasing faced several challenges with their aging desktop infrastructure, primarily consisting of Windows XP machines that were 8 to 10 years old. The company needed to virtualize this outdated infrastructure to support a mobile salesforce and efficiently manage virtual user profiles. Additionally, they required a solution to speed up imaging and recovery processes while ensuring data security. The existing setup was time and labor-intensive, with user profiles and data being managed locally, making the process of reimaging computers and migrating users cumbersome.
The Solution
Old Dominion Truck Leasing chose AppSense to address their IT challenges. They licensed the entire AppSense DesktopNow suite, initially focusing on Environment Manager to meet their VDI requirements. For users needing cloud and offline data access, they deployed AppSense DataNow, which allowed them to redirect user profile data locally to laptops while keeping it in sync with server copies used for VDI sessions. This solution provided flexible and secure data access, enabling central management of user profiles and data. Additionally, AppSense offered tools to control the user desktop, allowing for centralized management of group policies and user desktop settings. This significantly streamlined the process of reimaging computers and migrating users, reducing the time and effort required.
Operational Impact
  • Streamlined user migration between physical machines, making it easier for employees to switch devices without losing their personalized settings and data.
  • Provided flexible and secure data access, allowing users to access their data from various devices, including smartphones, iPads, and Microsoft Surfaces.
  • Enabled central management of user profiles and data, reducing the administrative burden on IT staff and ensuring consistent user experiences across devices.
  • Delivered a consistent, personalized user desktop experience, even in a non-persistent VDI environment, improving overall user satisfaction.
  • Improved data management and security by centralizing data storage and access, reducing the risk of data loss and enhancing data backup processes.
Quantitative Benefit
  • Reduced the time required for reimaging a computer and restoring applications, settings, and user data from two to three hours to just minutes.

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