Old Dominion Truck Leasing Modernizes IT Infrastructure with AppSense Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AppSense DesktopNow Plus
- AppSense DataNow
- AppSense Environment Manager
Tech Stack
- VDI (Virtual Desktop Infrastructure)
- Windows XP
- VPN
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Device Management Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Field Services
Use Cases
- Remote Asset Management
- Remote Control
- Predictive Maintenance
- Remote Collaboration
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Founded in 1963, Old Dominion Truck Leasing provides full-service leasing, quality rentals, truck sales and service, contract and commercial maintenance, used equipment sales, and dedicated logistics to its customers nationwide. The company has a significant presence in the transportation and logistics industry, offering a wide range of services to meet the diverse needs of its clients. With a focus on delivering high-quality service and maintaining a robust fleet, Old Dominion has established itself as a reliable partner for businesses requiring transportation and logistics solutions. The company is committed to leveraging technology to enhance its operations and provide better service to its customers.
The Challenge
Old Dominion Truck Leasing faced several challenges with their aging desktop infrastructure, primarily consisting of Windows XP machines that were 8 to 10 years old. The company needed to virtualize this outdated infrastructure to support a mobile salesforce and efficiently manage virtual user profiles. Additionally, they required a solution to speed up imaging and recovery processes while ensuring data security. The existing setup was time and labor-intensive, with user profiles and data being managed locally, making the process of reimaging computers and migrating users cumbersome.
The Solution
Old Dominion Truck Leasing chose AppSense to address their IT challenges. They licensed the entire AppSense DesktopNow suite, initially focusing on Environment Manager to meet their VDI requirements. For users needing cloud and offline data access, they deployed AppSense DataNow, which allowed them to redirect user profile data locally to laptops while keeping it in sync with server copies used for VDI sessions. This solution provided flexible and secure data access, enabling central management of user profiles and data. Additionally, AppSense offered tools to control the user desktop, allowing for centralized management of group policies and user desktop settings. This significantly streamlined the process of reimaging computers and migrating users, reducing the time and effort required.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”