Malta vacation ownership specialist poised for rapid growth with Acumatica
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Malta
Product
- Acumatica Financial Management
- Acumatica Inter-Company Accounting
- Acumatica Fixed Assets
Tech Stack
- Acumatica ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
About The Customer
Azure Services Ltd. is a company based in Malta that has been in the tourism industry for over 25 years. They specialize in marketing and selling high-end vacation club memberships for the 5-Star Radisson BLU Resort & Spa, Malta Golden Sands. Over the years, they have successfully sold more than 5,500 memberships in two vacation clubs. The company has 200 employees and has plans to expand into new properties and products to provide their members with more flexibility and choice. Azure is also looking to build a strong digital presence to facilitate online sales and increase customer service.
The Challenge
Azure Malta, a vacation ownership specialist, was using four legacy software applications to run their business. This included Sage 50, Omnis reservation system, and Microsoft Access and Excel. The data had to be manually entered into each system and then imported and exported to other applications to keep everything current. This process was inefficient and time-consuming. In 2013, Azure decided to adopt a digital media marketing strategy and expand into new properties in different countries. However, they realized that their dated technology infrastructure and patchwork of legacy financial systems would not support this expansion. They needed a system that could scale, was easy-to-use, flexible, and could easily integrate with third-party solutions.
The Solution
Azure decided to implement Acumatica ERP for its flexibility, scalability, and open system. The company chose Acumatica because it was a modern system built to easily connect to third-party applications and could scale easily as the company grew. In addition, Azure could choose between hosting the software itself on-premise or moving to the cloud. The implementation of Acumatica was smooth and well-planned out by Computime Software. The company’s financial year ends in December, and they were live with Acumatica in mid-January 2017. The implementation faced only minor delays when Azure struggled to export data from antiquated systems.
Operational Impact
Quantitative Benefit
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