Caswell Inc., a small online retail company, was facing major issues with their existing business management software, Everest. The software was expensive, difficult to upgrade, and updates often led to several days of outages. The company was running as three separate online stores, and the software was not able to support multi-company operations. The breaking point came when the software's multi-company add-on product was no longer going to be supported. Caswell decided not to renew the software license and had just a few weeks to find a new solution.

smartTrade Technologies, a software company that develops solutions for investment banks, exchanges, and large hedge funds, was facing rapid growth across multiple markets and multiple currencies. The company needed an advanced financial management infrastructure that could quickly consolidate and make accessible the various accounting formats and requirements from each of its subsidiaries. They also needed a system that could easily visualize the cash flow of the group by up to a month. Prior to its decision to implement an ERP solution, smartTrade Technologies outsourced the accounting in each of its subsidiaries to local accountants. Once the monthly accounts in each subsidiary were completed, they were consolidated in Paris. This process imposed a certain delay to produce the monthly reporting.