Fraport Implements Process and Application Architecture Using ARIS
Company Size
1,000+
Region
- Europe
Country
- Germany
Product
- ARIS Architect
- ARIS Publisher
- ARIS IT Inventory
Tech Stack
- Microsoft Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
Use Cases
- Asset Lifecycle Management
- Infrastructure Inspection
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Fraport AG, with 2012 annual revenues of €2.44 billion, is among the leading international professional services organizations in the aviation industry. As the operator of the Frankfurt airport, Fraport is responsible for one of the most important hubs in international air transportation. In 2012, an average of 1,300 planes took off and landed every day, transporting a total of more than 57 million passengers. In addition, Fraport AG is active as a full-service provider in the field of airport management through investments and subsidiaries on four continents. More than 19,000 employees at Fraport AG ensure that all processes run smoothly.
The Challenge
Fraport AG, a leading international professional services organization in the aviation industry, operates more than 1,100 applications to support its employees. It was essential to maintain an overview and a working environment that’s as standardized as possible. Information relating to the processes and applications forms the foundation for the IT department’s work. Numerous business decisions are made based on it. For regulatory reasons, it is indispensable for fulfilling obligations to the works council and German data protection laws. Initially, the information was kept in an extensive Microsoft® Excel® spreadsheet, but administering it centrally was taking more and more time. A comprehensive solution for process and application management had to be found.
The Solution
Fraport selected Software AG’s solution based on the ARIS Architect, Publisher and IT Inventory. The project team first developed a metamodel with all the basic information that needed to be mapped. Fraport began by installing the ARIS repository and implementing ARIS Architect. The first milestone was reached very quickly: the Excel spreadsheet wasn’t needed anymore as all the information was available in the ARIS repository. The next step was to make the collected data available online to other authorized Fraport employees via ARIS Publisher. Decentralized maintenance posed the greatest challenge. This particular function was very important to the IT team to ensure up-to-date data. Querying the right parameters required a great many adjustments to the system. The Fraport team had handled the project largely on its own until this point, when it needed technical support from Software AG to customize IT Inventory.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”
