Microsoft > Case Studies > Alstom's Digital Transformation with Microsoft Azure for Sustainable Mobility

Alstom's Digital Transformation with Microsoft Azure for Sustainable Mobility

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Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Railway & Metro
  • Transportation
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Autonomous Transport Systems
  • Transportation Simulation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Alstom is a global leader in the rail industry, providing rolling stock, services, and signaling, as well as mobility solutions to a world undergoing profound change. The company is more than just a supplier of means of transportation; it is a key player and a forerunner of tomorrow’s mobility, which must be efficient, sustainable, and digital. Alstom's business is organized around three divisions: rolling stock manufacturing, signaling, and maintenance. Each of these divisions is steering the development of high value-added digital applications that continually enrich the rail service offered by the Group to its customers, whether they are operators, infrastructure managers, or transport authorities. The company's strategic plan for 2025 focuses on providing smarter and more sustainable mobility.
The Challenge
Alstom, a leading rail company, is committed to providing sustainable and digital mobility solutions to a world undergoing significant change. The company's strategic plan for 2025 focuses on providing smarter and more sustainable mobility, which necessitates the acceleration of its digitalization efforts. Alstom operates across the entire value chain, from high-speed trains to onboard systems, and is organized around three divisions: rolling stock manufacturing, signaling, and maintenance. Each division is developing digital applications to enhance the rail service offered to its customers. Key objectives include ensuring the punctuality of transport services, improving fleet orchestration, providing high-quality information on intermodality, and enhancing safety. Alstom also aims to reduce the environmental impact of its operations through digital services that identify sustainable solutions. However, the company faced the challenge of rationalizing its infrastructure and capitalizing on rapid innovation.
The Solution
To address these challenges, Alstom decided to centralize all its applications on a single Software as a Service (SaaS) platform, based on Microsoft Azure technologies. This digital services platform connects previously siloed services and facilitates scaling to meet increasing customer expectations in an agile, cross-functional way. Applications are no longer hosted on servers, but directly in the secure Microsoft Azure cloud. The cloud's strength lies in its ability to facilitate the adoption of a data-centric approach, as data is centralized, accessible, and instructive. This enables a new form of shared governance to capitalize on this wealth of information. The SaaS platform also provides Alstom teams with greater visibility on usage and adoption data for the tools they developed, enabling them to better understand how the tools are used and to continually optimize their offering. Alstom also worked with Capgemini to define the Target Operating Model and all the processes required to operate the platform.
Operational Impact
  • The implementation of the Microsoft Azure-based SaaS platform has resulted in a more connected, scalable, and agile digital services platform for Alstom. The platform has broken down silos between services and has facilitated the adoption of a data-centric approach, with data being centralized, accessible, and instructive. This has enabled a new form of shared governance to capitalize on this wealth of information. The platform has also provided Alstom teams with greater visibility on usage and adoption data for the tools they developed, enabling them to better understand how the tools are used and to continually optimize their offering. Furthermore, the platform has proven to be robust and secure, which is crucial for Alstom as the services it offers must be perfectly reliable. The platform's scalability also ensures that it remains future-proof and relevant as technology evolves.
Quantitative Benefit
  • Centralization of all applications on a single SaaS platform
  • Greater visibility on usage and adoption data for developed tools
  • Improved understanding of how tools are used

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