Young Industries, Inc., a manufacturer of custom-designed equipment for handling dry bulk materials, was seeking to optimize the use of 2D and 3D design tools to boost productivity and advance the development of custom material-handling systems. The company had been using the SOLIDWORKS® 3D applications platform for the past two decades, but still had needs that were better addressed with 2D tools. They had been using MountainTop® 2D design software, but decided to seek a new 2D design solution after encountering both hardware and software failures. The company needed a solution that was easier to maintain and support, included the features they needed at a better price, and was compatible with their existing SOLIDWORKS design environment.

Griscia Pastacaldi, a former technical officer with the Italian navy and a talented naval architect designer and mechanical engineer, founded GPNA S.R.L. in 2018. The firm focuses on creating innovative yacht designs for a variety of clients, emphasizing high-quality designs and top-notch technical support. However, Pastacaldi faced challenges with the design tools he had previously used at other naval architecture design firms. He found AutoCAD® and MicroStation® 2D design software increasingly complex and less intuitive, with too many commands that took up too much space from the working area. This led him to investigate other solutions that would be more efficient and cost-effective for his new firm.

MAC Design and Build, a family-owned contracting business, specializes in creating custom cabinetry, furniture, doors, and built-ins for home and business furnishing and remodeling services. The company prides itself on delivering unique interior design and remodeling services that are only limited by the client's imagination and budget. However, the company faced a significant challenge in accelerating the development of these custom pieces while simultaneously eliminating errors and reducing costs. The company initially used AutoCAD 2D design software for designing the cabinets and woodworks, which are at the core of the firm's business. However, the annual licensing costs of AutoCAD, roughly $1,200 for two seats, were too high for the company. They needed a more cost-effective 2D solution that could deliver the same capabilities as AutoCAD.

Falcon Worldwide Distribution, a traditional third-party logistics company, was facing significant growth challenges due to the manual processes required by their outdated software. As the company expanded, the complexity of customer requirements increased, leading to a surge in labor and hindering the company's ability to scale operations. The staff spent hours each day manually entering customer receipts and shipments. Creating customer reports using individual spreadsheets was a time-consuming and error-prone task. The company also faced a heavy communication burden due to customer notification requirements on key warehouse events such as order receipts and shipments. Falcon's Managing Director, Erik Hinson, recognized the need for a solid technology foundation to support growth and leverage automation for cost savings.

Logistix Worldwide, a leading third-party logistics and distribution company, faced a significant challenge in providing its global customer base with near real-time visibility to the shipping status of their orders and inventory levels. The company, which serves as the sole U.S. presence for many of its overseas-based customers, manages all receiving and shipping, customer service inquiries, and day-to-day inventory management. The challenge was to either increase its customer support staff to handle inbound customer calls at any time of day or implement a new software solution that would provide this information to customers securely over the Internet. Additionally, as Logistix's business grew, the need to support retailer Electronic Data Interchange (EDI) became critical to support existing and new customers. The company was faced with the decision of adding IT staff and systems or leveraging EDI capabilities and expertise available from a Software-as-a-Service (SaaS) or on-demand service.

Crawford & Co., a medium-sized enterprise in the Media & Entertainment industry, was facing significant cybersecurity challenges. The company was in need of a solution that could seamlessly integrate with their existing infrastructure, detect advanced threats hiding in web, email, and lateral spread traffic, and deploy across multiple sites while being managed as a single system. They also required a system that could prioritize newly discovered threats based on risk and severity. Additionally, cost-effectiveness was a crucial factor for Crawford & Co. as they sought a solution that would provide superior value compared to similar products in the market.

The case study revolves around a large enterprise food company that was facing significant business challenges. The company was struggling with the detection of advanced threats hiding in web, email, and lateral spread traffic. The existing infrastructure was not integrating well with the necessary security measures, and the company was unable to deploy security systems across multiple sites and manage them as a single system. The company was also grappling with the prioritization of newly discovered threats based on risk and severity. Furthermore, the company was seeking a cost-effective solution that could easily integrate with their existing infrastructure and did not require specialized appliances.

The customer, a successful financial services company, was aware of the potential risks associated with their use of innovative technology. They understood that they could be a high-value target for cybercriminals and that even a minor breach could lead to the loss of financial data of thousands of clients, damaging their reputation and business performance. To protect their online financial services, intellectual property, and client financial and banking information, they decided to strengthen their network defense by adding a detection layer focused on stopping advanced threats. This new layer was intended to prepare them to stop attackers from causing serious damage to their company.

Jacksonville University, a prominent educational institution, was facing significant cybersecurity challenges. The university was struggling with advanced threats hiding in web, email, and lateral spread traffic. The existing infrastructure was not robust enough to detect and counter these threats effectively. The university needed a solution that could easily integrate with the existing infrastructure and adapt to newly discovered threats by updating security policies to strengthen in-line tools. The university was also looking for a solution that could provide additional intelligence around potential threats and improve the productivity of their Incident Response team.

The company, a leading online file sharing and content management service, was facing a significant challenge in the form of a new threat vector: file-sharing services offered by cloud service providers. These services were being used by company employees for collaborating and sharing files with outside parties, presenting a risk to network security. The company was particularly concerned about malicious programs like DropSmack that use file sharing services to steal data and deliver malware, bypassing an organization’s prevention infrastructure. The company aimed to position their service as an enterprise-ready, highly secure solution for security conscious customers and create a value-added premium secure file service to expand revenues and gross margins.

The customer, a Fortune 500 multinational company, faced a significant risk of targeted attacks that could potentially damage its global brand, customer privacy and trust, and financial stability. The stakes were high, with key intellectual property and credit card information of millions of customers at risk. The company had a mix of Windows and Mac OSX devices, and most of its data center infrastructure was hosted in the public cloud. The challenge was to find a solution that would defeat advanced attacks across its physical and cloud infrastructure while causing minimal changes to its current monitoring and incident response processes. The solution needed to be open and adaptive. Additionally, the cost of a global deployment was a major concern due to the company's multiple locations worldwide.

The case study revolves around a large enterprise aerospace & defense company that was facing significant challenges in terms of its cybersecurity. The company was struggling with the detection of advanced threats that were hiding in web, email, and lateral spread traffic. The company needed a solution that could be deployed across multiple sites and managed as a single system. Additionally, the company was looking for a cost-effective solution to these challenges. The company's existing security tools were not sufficient in detecting threats, leading to potential vulnerabilities and risks to critical data.

The healthcare organization, a nationally top-ranked hospital with an extensive medical staff of over 250 healthcare providers, was facing a significant challenge with malware attacks. These attacks had become a substantial problem, with several outbreaks across the entire network, including MDM Android and iPhones, beyond just endpoints and servers. The existing solution was not able to secure the entire network. The hospital's IT security team realized they needed greater visibility into the malware and the attack vectors to prevent a breach that could potentially compromise the hospital and even cost lives. They decided to evaluate Cyphort’s Adaptive Detection Fabric (ADF) specifically to detect and contain advanced threats that bypassed their first line of defense.

The customer company, a global pharmaceutical giant with over $2B in annual revenue and more than 11,000 employees in 60 countries, was facing a significant challenge in managing its security solutions. The company's rapid growth, largely through mergers and acquisitions, had led to a proliferation of different security solutions that were becoming increasingly difficult to manage. The company was struggling with multiple appliance proxies across locations, making management cumbersome. The deployment of appliances was challenging due to the company's widespread locations. Furthermore, the company lacked visibility into internet traffic across its various locations. The company needed a single, scalable solution that could be quickly deployed globally, with minimal effort from their small IT staff.

CSR Limited, a leading building products company in Australia and New Zealand, was faced with the challenge of upgrading its IT security system. The existing legacy tools were ageing and could no longer provide the level of protection the company required. The company needed to upgrade its entire perimeter security, including firewalls, replace an ageing on-premise content filtering system and a Threat Management Gateway. Additionally, CSR had to manage a new breed of web-based security threats while allowing users to access an increasing number of cloud-based applications seamlessly and securely. The company also began aligning itself with the ISO 27001 security standard.

ALD Automotive, a service company providing vehicle leasing and fleet management, faced a significant challenge due to its rapid growth across 39 countries. This expansion led to an exponential increase in IT infrastructure complexity. The company had established a mix of local and central Internet connectivity, which required the provisioning of multiple disparate security point products at each site with different policies. This fragmentation made it difficult to obtain an aggregate view of the organization's security state. The proliferation of Web applications further complicated management. Broad policies to deny access were no longer sufficient as Web applications of all types were being used for business, requiring more granular policies that varied across countries. With the evolution of the Web, content became more dynamic and threats more sophisticated, necessitating SSL inspection. ALD Automotive was in need of a comprehensive security solution.

MAN Diesel & Turbo, a leading industrial player in transport-related engineering, faced a significant challenge when their existing security solution, SurfControl, reached its end-of-life. With a vast network of 12,000 users spread across over 100 locations in 50 countries, the company needed to find a new solution that could protect their extensive user base without incurring additional capital expenditure. The task of replicating the appliance model was no longer feasible, especially considering that some of their remote sites lacked advanced filtering. The challenge was to find a solution that was not only effective but also scalable and capable of evolving with the company's requirements.

Crutchfield Corporation, a leading catalogue and Internet retailer of consumer electronics, faced a significant challenge in protecting its corporate assets from web-based threats. The company's legacy URL filtering solution was ineffective, often allowing threats to go undetected as it was not deployed in-line with traffic. It was unable to protect against zero-day exploits despite frequent maintenance updates. Furthermore, the solution was not trivial to protect multiple Internet gateways and the growing base of mobile users. The company needed a comprehensive security solution that could effectively protect its diverse employee base, including call center staff, distribution agents, and traditional knowledge workers.

Banco Regional de Monterrey (BanRegio), a leading financial services institution in Monterrey, Mexico, faced several challenges due to its rapid business growth. The expansion of new branches led to high bandwidth costs as traffic was backhauled from 100 locations to a central site. This resulted in high operational costs and increased complexity in maintaining a large pre-approved URL list. The bank was using a central proxy-based URL filtering solution that did not include a network-based Anti-Virus solution. This posed a significant challenge to the bank's security infrastructure, making it vulnerable to potential threats. The appliance-based solutions were not only cost-prohibitive but also did not address the backhauling issues, adding to the bank's operational woes.

HCR Manor Care Inc., a leading provider of medical and rehabilitation care, was facing significant challenges with its existing web security solution. The company's previous solution was a central proxy-based product used in conjunction with a URL filtering product that backhauled all traffic from users to headquarters. This setup resulted in high infrastructure costs due to the on-premise hardware and software, and a high administrative burden associated with maintaining the URL filtering list. Furthermore, the solution did not provide support for road warriors and mobile device users. The company was considering renewing or upgrading its current solution, but found both options to be cost prohibitive.

Ulster-Greene ARC, a non-profit agency providing services to people with autism and other developmental and intellectual disabilities, faced significant challenges with their web security and data protection. They were backhauling web traffic from 35 locations to 3 central locations for URL filtering on traditional proxy servers. This process introduced latency and performance degradation. The URL filtering appliances they used could only define broad, static categories of filtering, but could not provide granular, dynamic control of web content. This led to the blocking of many websites, even legitimate ones, due to the fear of potential security threats. Furthermore, mobile users were left unprotected, creating difficulties in enforcing policies for these users. The organization also needed to ensure HIPAA compliance and prevent data loss, particularly of private medical information.

Heritage-Crystal Clean, an environmental services company, was faced with the challenge of securing 60 Internet gateways. The company had initially deployed a traditional URL filtering solution, which was centralized and handled requests from all 60 locations. This architecture created re-routing latency and lacked a comprehensive reporting solution. The technology offered little flexibility, forcing the IT department to either allow a website or block it entirely. It was incapable of protecting against newer threats, such as active content embedded in legitimate websites, unless it blocked those legitimate sites altogether. Furthermore, mobile users were left entirely unprotected, posing a significant security risk.

The YMCA of the USA (Y-USA), a leading nonprofit organization, was grappling with a significant challenge in managing its internet security. The organization's small IT team was spending an excessive 15 hours per week on remediating malware on employee systems, despite having anti-virus software and controls in place. The challenge was to balance the need for employees to use the Internet and Web 2.0 applications with the need to control corporate liability and security. Furthermore, Y-USA was unable to control Web 2.0 and could not trace the source of malware infections. The existing anti-virus approaches were failing to keep up with new threats, leading to a pressing need for a more effective solution.

La-Z-Boy Inc., a leading residential furniture producer, was facing significant challenges with its existing web security solution. The company's infrastructure, which includes five manufacturing facilities, five distribution facilities, six regional offices, one large supply center in Mexico, and 70 stores throughout the USA, was heavily reliant on a central proxy-based product used in tandem with a URL filtering product. This solution was causing high bandwidth costs and increased latency due to all traffic being backhauled to La-Z-Boy’s headquarters. Additionally, the company was dealing with a high administrative burden due to the large number of false positives resulting from the misclassification of web content by the URL filtering solution. This not only led to a frustrating user browsing experience but also increased the workload for the IT department.

British American Tobacco (BAT), a multinational company with a presence in 180 countries, faced significant challenges in maintaining multiple global locations that used varied endpoint technologies. The company had 40 different Internet gateways from various vendors, leading to a high maintenance and support overhead. The geographic spread across countries and continents with different infrastructure standards made it difficult to maintain a uniform security cover. As a result, BAT had a locked-down approach to Internet browsing, leading to user dissatisfaction. This was further aggravated by high latency due to the need to VPN into the BAT infrastructure and the associated backhauling of Internet traffic.

Telefónica, a leading integrated operator in the telecommunication sector, faced a significant challenge in supporting its expansion into Latin America and other overseas markets. The company needed to ensure service reliability, manage services across various geographies, and differentiate itself as the best Internet access provider. However, the company had no presence in Asia, which meant that customers traveling there would either have to be backhauled to Europe or routed to expensive, local routes. Furthermore, the maintenance and deployment of appliances were not scalable, making it difficult for the company to expand its operations effectively.

Dillen Bouwteam, a Belgian construction company, faced a significant challenge in ensuring the security of their internet access, particularly for their remote workers. With 50% of their staff accessing the internet and the corporate network remotely, the company was exposed to advanced threats. As their business processes increasingly moved online, including technical documentation, construction plans, and supplier interactions, the need for a robust and secure internet environment became paramount. The company required a cloud-based solution that would not only provide advanced security but also align with their preference for outsourced IT processes. Their IT service provider, Aurelium, recommended Zscaler's Cloud-based Web Security Solution.

Hoek en Blok, a company providing in-house advice and assistance in accountancy, tax, legal affairs, personnel and salary matters, was facing significant challenges in managing its growing accounting practice. The company was struggling with limited resources, poor end-user experience, and the stress of managing security appliances. The IT staff had to duplicate changes across all boxes, travel onsite for emergency repairs, and still had to spend hours on maintenance and security issues. The backhauling of traffic was creating a very poor end-user experience. The company needed a model that could save time and still deliver a faster end-user experience. The challenge was to find a solution that could provide advanced security protection, ease of use, and enhanced end-user experience while efficiently utilizing IT resources.

API Group, a leading manufacturer of specialized materials for packaging, was facing significant challenges with their legacy IT solutions. The company's IT department was backhauling Internet traffic from all international offices to two central gateways in the UK and US, where URL and anti-virus filtering was handled using a traditional on-premise Web proxy-based solution. This process was not only cumbersome but also wasted much-needed and expensive bandwidth of their newly purchased Multi Packet Label Switching (MPLS) network. Additionally, the company lacked a reporting facility, making it difficult to monitor and manage their security posture effectively.

Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth.