Zapier > 实例探究 > Zapier 如何帮助初创企业实现规模化和创新

Zapier 如何帮助初创企业实现规模化和创新

技术

功能应用 - 库存管理系统
传感器 - 自动驾驶传感器

适用行业

汽车
水泥

适用功能

采购
仓库和库存管理

用例

智能停车
车辆到基础设施 (V2I)

服务

系统集成

关于客户

该客户是一家名为 Carlypso 的初创公司，该公司在线销售汽车，没有库存。他们加入 Carvana 来整合他们的技术并构建新的垂直领域。创始人后来离开 Carvana，创办了一家名为 Clutch 的新公司。

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挑战

在初创公司的早期，创始人面临着工程资源有限和优先事项相互竞争的挑战，这分散了工程师对产品开发的注意力。

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解决方案

创始人发现了 Zapier 并用它来自动化手动任务，使工程师能够专注于构建技术产品。 Zapier 用于填充 SalesForce 中的字段、创建 PDF、更新记录以及执行各种其他任务。

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运营影响

The use of Zapier had a significant impact on the operations of the company. By automating the manual data entry tasks, the engineers were able to focus on the pricing and valuation technology, which was the key differentiator for the company. This allowed the company to buy significant numbers of cars from the public, broaden Carvana's inventory, and provide an incredible customer experience with NPS scores north of 90. The automation also enabled the company to make a strong case for more resources. Furthermore, the use of Zapier empowered non-technical team members to complete technical tasks, which created a culture where these members felt empowered and proud. This allowed the company to move at lightning speed and handle technical challenges as opportunities rather than roadblocks.

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数量效益

Reduced the manual time spent per car purchased from more than 20 minutes to literally seconds.
Increased the number of cars purchased from consumers per month from 134 in 2017 to more than 22,000 in the third quarter of 2020.
Enabled the business unit that started out as a number of Zapier-powered workflows to source the majority of the inventory of the $40 billion car retailer.

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