实例探究 > Yukon Medical's Transition to Propel's PLM and QMS Platform

Yukon Medical's Transition to Propel's PLM and QMS Platform

公司规模
200-1,000
地区
  • America
国家
  • United States
产品
  • Propel PLM
  • Propel QMS
  • Salesforce
技术栈
  • Salesforce Platform
  • Chatter
  • Communities
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 产品生命周期管理系统 (PLM)
适用行业
  • 医疗保健和医院
  • 生命科学
适用功能
  • 商业运营
  • 产品研发
  • 质量保证
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
关于客户
Yukon Medical, established in 2008, is a leading developer of innovative pharmaceutical preparation and drug delivery devices. The company focuses on advancing product designs to simplify medication delivery, enhance healthcare worker safety, and address the complexities of current reconstitution devices. Yukon Medical partners with companies worldwide to manufacture medical devices and is committed to effective communication and quality management to ensure the success of their products.
挑战
Yukon Medical faced significant challenges with their legacy product and quality systems, which were not scalable and made training difficult. The existing quality management platform was cumbersome, inconsistent, and hard to learn, leading to constant questions and inefficiencies. Yukon needed a more seamless and integrated Product Lifecycle Management (PLM) and Quality Management System (QMS) to ensure consistency, proper training, and effective communication with partners.
解决方案
Yukon Medical adopted Propel's modern, intuitive PLM and QMS platform to replace their legacy quality management tool. Propel provided a user-friendly interface that made it easier for employees to learn and navigate, significantly reducing the number of questions and training difficulties. The platform offered a full product portfolio and customization features, allowing Yukon to manage product lifecycle and quality information seamlessly. Additionally, Propel's integration with the Salesforce ecosystem enabled Yukon to leverage features like Chatter and Communities for better communication and collaboration across teams and partners.
运营影响
  • Propel's user-friendly interface reduced the number of employee questions and training difficulties.
  • The platform's customization features allowed Yukon to manage product lifecycle and quality information more effectively.
  • Propel's integration with Salesforce enabled better communication and collaboration across teams and partners.
  • Yukon can now easily train and onboard new employees, update product changes, manage design controls, standardize procedures, and file and close customer cases within the Propel platform.
  • The supplier portal feature in Propel improved communication with partners, allowing Yukon to share updates and specifications more efficiently.

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