Yukon Medical's Transition to Propel's PLM and QMS Platform
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Propel PLM
- Propel QMS
- Salesforce
Tech Stack
- Salesforce Platform
- Chatter
- Communities
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Business Operation
- Product Research & Development
- Quality Assurance
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Yukon Medical, established in 2008, is a leading developer of innovative pharmaceutical preparation and drug delivery devices. The company focuses on advancing product designs to simplify medication delivery, enhance healthcare worker safety, and address the complexities of current reconstitution devices. Yukon Medical partners with companies worldwide to manufacture medical devices and is committed to effective communication and quality management to ensure the success of their products.
The Challenge
Yukon Medical faced significant challenges with their legacy product and quality systems, which were not scalable and made training difficult. The existing quality management platform was cumbersome, inconsistent, and hard to learn, leading to constant questions and inefficiencies. Yukon needed a more seamless and integrated Product Lifecycle Management (PLM) and Quality Management System (QMS) to ensure consistency, proper training, and effective communication with partners.
The Solution
Yukon Medical adopted Propel's modern, intuitive PLM and QMS platform to replace their legacy quality management tool. Propel provided a user-friendly interface that made it easier for employees to learn and navigate, significantly reducing the number of questions and training difficulties. The platform offered a full product portfolio and customization features, allowing Yukon to manage product lifecycle and quality information seamlessly. Additionally, Propel's integration with the Salesforce ecosystem enabled Yukon to leverage features like Chatter and Communities for better communication and collaboration across teams and partners.
Operational Impact
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