You can get there from here: Fulcrum delivers on-site visibility, anywhere in the world
公司规模
1,000+
国家
- United States
产品
- Fulcrum
技术栈
- Mobile Application
- API and Webhooks
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 功能应用 - 远程监控系统
适用行业
- 国家安全与国防
- Professional Service
适用功能
- 现场服务
- 质量保证
用例
- 远程资产管理
- 资产跟踪
服务
- 系统集成
- 培训
关于客户
MSI, A Tetra Tech Company, is a consulting firm that specializes in providing international development services. Their clients include the United States Agency for International Development, the U.S. Department of State, and the U.S. Department of Defense. MSI's work often takes them to remote and sometimes dangerous parts of the world. Their role is to be the eyes on the ground for their clients, inspecting the results of their investments to ensure that funds are being spent as directed and that projects are progressing as planned.
挑战
MSI, a consulting firm specializing in international development services, often operates in remote and dangerous parts of the world. The firm's field-based teams face numerous challenges, including lack of mobile networks in remote regions, difficulty in finding critical locations due to lack of infrastructure, conducting surveys in multiple local languages, and dealing with local authorities who might be suspicious of their activities. Additionally, frequently changing inspection criteria and client information requests require field teams to rapidly pivot and shift priorities.
解决方案
To overcome the challenges faced by its field-based teams, MSI implemented Fulcrum to streamline inspection processes and allow for quick and easy onboarding of staff. Fulcrum's intuitive user interface allows training to focus on the content of the data collection form, rather than on how to use the application. As reporting requirements change, Fulcrum lets project staff adjust data collection forms without needing to be technology experts, creating a more adaptable and responsive monitoring system. Fulcrum’s ease of use enables remote workers to use the monitoring processes on their handheld devices, in any language needed. The data MSI collects, augmented by images and video where desired, is only the first step of the monitoring process. MSI performs various follow-on activities through backend applications via Fulcrum’s API and webhooks, making full use of information collected to generate reports, visualizations, and other analyses and evaluations needed to gauge the effectiveness of client interventions.
运营影响
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