实例探究 > World Precision Instruments Evolves “the Science” of Better Business Profitability with SYSPRO ERP

World Precision Instruments Evolves “the Science” of Better Business Profitability with SYSPRO ERP

公司规模
1,000+
地区
  • America
  • Asia
  • Europe
国家
  • China
  • Germany
  • United Kingdom
  • United States
产品
  • SYSPRO ERP
技术栈
  • ERP
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 医疗保健和医院
  • 生命科学
适用功能
  • 商业运营
  • 质量保证
  • 销售与市场营销
用例
  • 质量预测分析
  • 过程控制与优化
  • 远程资产管理
服务
  • 系统集成
  • 培训
关于客户
World Precision Instruments (WPI) is a leading product manufacturer serving the global science and medical community with customizable, cutting-edge laboratory instruments at cost-effective prices. For more than 50 years, the company has been designing and producing electrophysiology equipment for tissue/cell biology, animal physiology and electrophysiology which it sells to research labs, universities, and hospitals. The company’s headquarters are in Sarasota, FL, and it has additional offices in China, Germany, and the U.K., as well as distributorships in 16 additional countries across the globe. In addition to prioritizing high quality (WPI is ISO-9001:2015 and Six Sigma certified products), WPI distinguishes itself competitively with a superior level of knowledgeable customer support, as attested to by customers on the company’s website.
挑战
In 2001, WPI recognized that implementing a world-class ERP solution was as necessary an ingredient to the company’s success as their passion for manufacturing high-quality research lab equipment. With an eye on providing affordable, quality instruments coupled with the competitive advantage of local sales and technical support, the company wanted to improve business operations across its financial, production, shipping, and customer service spectrum. The mission: an efficient technology backbone that supports the full business spectrum of delivering continuous company innovation for medical products, such as surgical stapling equipment and cell culture cup chambers used in research and diagnostics. The challenge: maintaining a healthy bottom line while absorbing new product requirements, aggressive geographic expansion, and factoring government funding vacillations tied to political/tax climates. Today, WPI relies heavily on its highly configurable SYPSRO ERP solution to keep its fast-changing operations both flexible and profitable.
解决方案
World Precision Instruments’ executives say that the benefits of their SYSPRO ERP value proposition, much like the science of their research instruments, continues to evolve. Kendra Newman, Vice President of Business Processes (BP) at WPI, joined the company shortly after it selected and deployed SYSPRO ERP, and has watched WPI’s incremental uptake of this decision steadily deliver new bottom line results. Newman has seen utilization of SYSPRO’s capabilities improve from about 10% capability at the onset of deployment, to 75%. She credits SYSPRO’s ease of use, plus WPI’s commitment to continuous improvement in ERP technology adoption. Newman notes that WPI operates a full spectrum of SYSPRO modules in financials, purchasing, sales orders/analysis, product configuration, EDI, shipping, payments, returns and report writing – all of which she says can contribute to the company’s operational maneuverability and profitability. WPI can also be potentially impacted by evolving geo-political events (like BREXIT and sales tariffs), yet the company can react more effectively with the combination of WPI’s geographic bandwidth plus flexibility within SYSPRO ERP.
运营影响
  • Newman identified three quick repeatable areas where WPI’s improved business processes via SYSPRO are delivering real results: Invoice Preparation – Previously based on unique customer preferences in both the data required and delivery methodology, a daily business process that used to take 4 1/2 hours per day is now 1 hour per day. The savings averages $25,000 annually.
  • Sales Orders – Several manual steps have been eliminated by SYSPRO to manage the order entry to delivery process. The savings for each order entry person averages just under $20,000 annually.
  • Order Customization – Order inquiry screen prompting, for example to ensure critical adjunct components like power cords are considered, save customer support problems and manual order review process drag. “You can’t underestimate the advantage of ensuring that customers get what they want and are satisfied with the order,” Newman says.
数量效益
  • Invoice Preparation savings: $25,000 annually.
  • Sales Orders savings: just under $20,000 annually per order entry person.
  • Ten years of improved business processes delivered about a half-million dollars in new efficiency savings.

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