World Precision Instruments Evolves “the Science” of Better Business Profitability with SYSPRO ERP
Company Size
1,000+
Region
- America
- Asia
- Europe
Country
- China
- Germany
- United Kingdom
- United States
Product
- SYSPRO ERP
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Business Operation
- Quality Assurance
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
- Remote Asset Management
Services
- System Integration
- Training
About The Customer
World Precision Instruments (WPI) is a leading product manufacturer serving the global science and medical community with customizable, cutting-edge laboratory instruments at cost-effective prices. For more than 50 years, the company has been designing and producing electrophysiology equipment for tissue/cell biology, animal physiology and electrophysiology which it sells to research labs, universities, and hospitals. The company’s headquarters are in Sarasota, FL, and it has additional offices in China, Germany, and the U.K., as well as distributorships in 16 additional countries across the globe. In addition to prioritizing high quality (WPI is ISO-9001:2015 and Six Sigma certified products), WPI distinguishes itself competitively with a superior level of knowledgeable customer support, as attested to by customers on the company’s website.
The Challenge
In 2001, WPI recognized that implementing a world-class ERP solution was as necessary an ingredient to the company’s success as their passion for manufacturing high-quality research lab equipment. With an eye on providing affordable, quality instruments coupled with the competitive advantage of local sales and technical support, the company wanted to improve business operations across its financial, production, shipping, and customer service spectrum. The mission: an efficient technology backbone that supports the full business spectrum of delivering continuous company innovation for medical products, such as surgical stapling equipment and cell culture cup chambers used in research and diagnostics. The challenge: maintaining a healthy bottom line while absorbing new product requirements, aggressive geographic expansion, and factoring government funding vacillations tied to political/tax climates. Today, WPI relies heavily on its highly configurable SYPSRO ERP solution to keep its fast-changing operations both flexible and profitable.
The Solution
World Precision Instruments’ executives say that the benefits of their SYSPRO ERP value proposition, much like the science of their research instruments, continues to evolve. Kendra Newman, Vice President of Business Processes (BP) at WPI, joined the company shortly after it selected and deployed SYSPRO ERP, and has watched WPI’s incremental uptake of this decision steadily deliver new bottom line results. Newman has seen utilization of SYSPRO’s capabilities improve from about 10% capability at the onset of deployment, to 75%. She credits SYSPRO’s ease of use, plus WPI’s commitment to continuous improvement in ERP technology adoption. Newman notes that WPI operates a full spectrum of SYSPRO modules in financials, purchasing, sales orders/analysis, product configuration, EDI, shipping, payments, returns and report writing – all of which she says can contribute to the company’s operational maneuverability and profitability. WPI can also be potentially impacted by evolving geo-political events (like BREXIT and sales tariffs), yet the company can react more effectively with the combination of WPI’s geographic bandwidth plus flexibility within SYSPRO ERP.
Operational Impact
Quantitative Benefit
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