实例探究 > WinMan helps JTF to grow and develop their business

WinMan helps JTF to grow and develop their business

公司规模
Large Corporate
地区
  • Europe
国家
  • United Kingdom
产品
  • WinMan
  • WinMan Go
技术栈
  • ePOS Integration
  • Hand-Held Terminals (HHTs)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 零售
  • 电子商务
适用功能
  • 仓库和库存管理
  • 销售与市场营销
用例
  • 库存管理
  • 补货预测
  • 供应链可见性(SCV)
  • 仓库自动化
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
JTF Home & Garden is a retail company operating across 12 outlets and an online shopping service. They offer a wide range of products, including seasonal items like garden furniture and lawn mowers, as well as everyday essentials such as food, drink, and washing powders. JTF is committed to providing its members with the best possible prices. The central distribution hub in Nottinghamshire plays a crucial role in their operations, where products are received, processed, and dispatched to various stores. With a significant number of product lines and transactions, JTF required a comprehensive system to manage their inventory and enhance their business operations.
挑战
JTF Home & Garden faced significant challenges with their outdated software platform, which was no longer supported by the original developers. This limitation hindered their ability to develop and expand their business operations effectively. The lack of stock visibility and traceability, coupled with the inability to integrate new e-commerce functionalities, posed a substantial obstacle to their growth. The company needed a robust solution to manage their extensive product lines, streamline their distribution processes, and enhance their customer offerings. Additionally, the integration of their online sales channels, including Amazon and eBay, required a sophisticated system to handle the scale of transactions and inventory management efficiently.
解决方案
JTF implemented WinMan software across their entire business operations, from managing incoming deliveries to integrating ePOS at the tills. This provided unprecedented levels of stock visibility and traceability. The system facilitated the creation of new customer offerings and streamlined the entire product journey, starting from purchase orders to final delivery. WinMan's integration with JTF's Amazon and eBay accounts enabled seamless e-commerce operations. The software also supported real-time stock control, ensuring that all movements within the stores and distribution center were accurately recorded. Additionally, WinMan held a wealth of supporting information, including pricing details and product attributes, which were automatically uploaded to the website and used for creating shelf-edge labels. The membership database within WinMan allowed JTF to gather valuable customer insights, enabling targeted marketing communications.
运营影响
  • WinMan provided JTF with unprecedented levels of stock visibility and traceability, enhancing their inventory management capabilities.
  • The integration of ePOS at the tills and the seamless handling of online orders through WinMan Go improved the overall efficiency of JTF's operations.
  • Real-time stock control ensured accurate recording of all movements within the stores and distribution center, reducing errors and improving productivity.
  • The membership database within WinMan allowed JTF to gather valuable customer insights, enabling targeted marketing communications and enhancing customer satisfaction.
  • The system's ability to handle a large scale of transactions and inventory records facilitated JTF's growth and development, supporting their expansion into e-commerce and new customer offerings.
数量效益
  • Handled 14 million till transactions in 2018.
  • Processed 66,000 online orders in 2018.
  • Created 44 million inventory records.
  • Achieved a 41% uplift in online orders on a like-for-like basis after moving to picking from the Warrington store.
  • Managed 20,109 product lines in stock across all sites.

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