WinMan helps JTF to grow and develop their business
Company Size
1,000+
Region
- Europe
Country
- United Kingdom
Product
- WinMan
- WinMan Go
Tech Stack
- ePOS Integration
- Hand-Held Terminals (HHTs)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Sales & Marketing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Predictive Replenishment
- Supply Chain Visibility
- Warehouse Automation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
JTF Home & Garden is a retail company operating across 12 outlets and an online shopping service. They offer a wide range of products, including seasonal items like garden furniture and lawn mowers, as well as everyday essentials such as food, drink, and washing powders. JTF is committed to providing its members with the best possible prices. The central distribution hub in Nottinghamshire plays a crucial role in their operations, where products are received, processed, and dispatched to various stores. With a significant number of product lines and transactions, JTF required a comprehensive system to manage their inventory and enhance their business operations.
The Challenge
JTF Home & Garden faced significant challenges with their outdated software platform, which was no longer supported by the original developers. This limitation hindered their ability to develop and expand their business operations effectively. The lack of stock visibility and traceability, coupled with the inability to integrate new e-commerce functionalities, posed a substantial obstacle to their growth. The company needed a robust solution to manage their extensive product lines, streamline their distribution processes, and enhance their customer offerings. Additionally, the integration of their online sales channels, including Amazon and eBay, required a sophisticated system to handle the scale of transactions and inventory management efficiently.
The Solution
JTF implemented WinMan software across their entire business operations, from managing incoming deliveries to integrating ePOS at the tills. This provided unprecedented levels of stock visibility and traceability. The system facilitated the creation of new customer offerings and streamlined the entire product journey, starting from purchase orders to final delivery. WinMan's integration with JTF's Amazon and eBay accounts enabled seamless e-commerce operations. The software also supported real-time stock control, ensuring that all movements within the stores and distribution center were accurately recorded. Additionally, WinMan held a wealth of supporting information, including pricing details and product attributes, which were automatically uploaded to the website and used for creating shelf-edge labels. The membership database within WinMan allowed JTF to gather valuable customer insights, enabling targeted marketing communications.
Operational Impact
Quantitative Benefit
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