WiaTag: delivery monitoring in Kuwait
公司规模
Mid-size Company
地区
- Middle East
国家
- Kuwait
产品
- Wialon Hosting
- WiaTag
技术栈
- Wialon API
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 网络与连接 - 蜂窝
适用行业
- 食品与饮料
- 零售
适用功能
- 物流运输
用例
- 车队管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Zitaat is a company based in Kuwait that provides an online food ordering platform for various restaurants and fast food chains. The company partners with popular food chains like McDonald’s, Dip’n’Dip, and Arby’s. In addition to providing the online ordering platform, Zitaat also handles the delivery of these orders. The company has a fleet of over 500 vehicles that are used for this purpose. The company's services are essential for ensuring that customers receive their orders in a timely and efficient manner.
挑战
Zitaat, a Kuwait-based company, provides an online food ordering platform for various restaurants and fast food chains, including McDonald’s, Dip’n’Dip, and Arby’s. The company also provides delivery services for these orders. However, Zitaat faced a challenge in monitoring its fleet of over 500 vehicles and accessing the history of orders. The company needed a robust monitoring system that could track the location and speed of its delivery vehicles, as well as provide information on the battery level of the drivers' phones.
解决方案
To address the challenge, Zitaat partnered with Space link, which decided to use Wialon API and WiaTag. They installed WiaTag on the couriers’ smartphones and connected them to Wialon. This solution allowed Zitaat to get the drivers’ location and speed data as well as info on the battery level of 500 phones. Each restaurant was provided with a Wialon account where the dispatcher could monitor vehicles online, build reports, and get notifications. Geofences were also used to control the presence of drivers in loading and delivery zones.
运营影响
数量效益
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