Solera > 实例探究 > Who Do You Trust When the Stakes Become High? A FIRSTHAND FLEET MANAGEMENT SUCCESS STORY

Who Do You Trust When the Stakes Become High? A FIRSTHAND FLEET MANAGEMENT SUCCESS STORY

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公司规模
11-200
地区
  • America
国家
  • United States
产品
  • Spireon FleetLocate
技术栈
  • Fleet Management Software
  • GPS Tracking
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 车队管理系统 (FMS)
适用功能
  • 物流运输
用例
  • 车队管理
  • 实时定位系统 (RTLS)
  • 车载远程信息处理
服务
  • 系统集成
关于客户
Tejas Distributors is a company that has been in operation for over 29 years. They place amusement vending machines across five states, covering over 1,000 miles east to west and about 850 miles north to south. Their home office is located in Round Rock, Texas. The company's drivers load their vans and trailers, leave Monday, and return each Friday, servicing stores along their routes. The company prides itself on its low turnover rate and treats all its employees like family, sharing their health issues, supporting them when they need it, and coaching them for success every day.
挑战
Tejas Distributors, a company that places amusement vending machines across five states, needed a reliable fleet management system. Their drivers load their vans and trailers, leave Monday, and return each Friday, servicing stores along their routes. The company needed to know how late their drivers were working, help them in real time around flooding when hurricanes and other tropical storms hit the coast, and guide them safely through blizzard conditions. They also needed to locate their drivers in case of emergencies, such as accidents or health issues.
解决方案
Tejas Distributors has been using Spireon's FleetLocate since late 2008. The system provides the company with the details they need to manage their fleet effectively. Spireon's technology allows the company to track their drivers in real time, helping them navigate through adverse weather conditions and locate them in case of emergencies. The company also appreciates the quality of Spireon's customer service, with first-level tech support solving every issue they've encountered, from advanced device replacements to internet and device interactions.
运营影响
  • Improved safety for drivers, with the ability to locate them in case of emergencies.
  • Ability to guide drivers in real time around flooding when hurricanes and other tropical storms hit the coast.
  • Ability to guide drivers safely through blizzard conditions.
  • Excellent customer service from Spireon, solving every issue encountered.

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