Who Do You Trust When the Stakes Become High? A FIRSTHAND FLEET MANAGEMENT SUCCESS STORY
Company Size
11-200
Region
- America
Country
- United States
Product
- Spireon FleetLocate
Tech Stack
- Fleet Management Software
- GPS Tracking
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
- Vehicle Telematics
Services
- System Integration
About The Customer
Tejas Distributors is a company that has been in operation for over 29 years. They place amusement vending machines across five states, covering over 1,000 miles east to west and about 850 miles north to south. Their home office is located in Round Rock, Texas. The company's drivers load their vans and trailers, leave Monday, and return each Friday, servicing stores along their routes. The company prides itself on its low turnover rate and treats all its employees like family, sharing their health issues, supporting them when they need it, and coaching them for success every day.
The Challenge
Tejas Distributors, a company that places amusement vending machines across five states, needed a reliable fleet management system. Their drivers load their vans and trailers, leave Monday, and return each Friday, servicing stores along their routes. The company needed to know how late their drivers were working, help them in real time around flooding when hurricanes and other tropical storms hit the coast, and guide them safely through blizzard conditions. They also needed to locate their drivers in case of emergencies, such as accidents or health issues.
The Solution
Tejas Distributors has been using Spireon's FleetLocate since late 2008. The system provides the company with the details they need to manage their fleet effectively. Spireon's technology allows the company to track their drivers in real time, helping them navigate through adverse weather conditions and locate them in case of emergencies. The company also appreciates the quality of Spireon's customer service, with first-level tech support solving every issue they've encountered, from advanced device replacements to internet and device interactions.
Operational Impact
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