Waste Not. Wait Not.
公司规模
Large Corporate
地区
- Pacific
国家
- Australia
产品
- WaveMaker
- j-Track® On Board System
- J.J Richards Customer Portal
技术栈
- REST APIs
- Angular Widgets
- Microsoft SQL Server
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 应用开发平台
- 应用基础设施与中间件 - API 集成与管理
- 功能应用 - 远程监控系统
适用行业
- 回收与废物管理
适用功能
- 现场服务
- 商业运营
- 质量保证
用例
- 远程资产管理
- 车队管理
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Established in 1932, J.J. Richards & Sons Pty Ltd is an Australian-owned and operated family business that provides waste management services across Australia. The company is known for its commitment to safety, reliability, and excellence in customer service. Serving 63 local authorities and collecting almost 2.5 million wheelie bins weekly, J.J. Richards is a prominent name in the waste management industry. With nearly 90 years of experience, the company offers comprehensive waste management solutions and was seeking a digital transformation to enhance its services and operational efficiency.
挑战
J.J Richards, a leading Australian waste management company, faced significant challenges with their legacy systems, which were built on outdated Windows DOS architecture. These systems were not easily accessible, lacked integration, and were unable to support modern, responsive applications. The IT team, primarily skilled in .NET, struggled to build new applications rapidly. Additionally, the company lacked multi-channel mobility solutions and had an unmanageable supplier management system reliant on Microsoft Excel. The need for a digital overhaul was urgent to meet the demands of tech-savvy customers and streamline internal processes.
解决方案
J.J. Richards partnered with WaveMaker, a low-code platform, to modernize their applications rapidly and cost-effectively. The IT team used WaveMaker to build new applications and modernize existing ones, integrating them with the existing database schema through REST APIs. The platform's developer-centric capabilities allowed the team to create visually appealing UIs using simple drag-and-drop features, replacing legacy applications with multi-channel, high-fidelity user interfaces. WaveMaker's support and training helped the IT team lower the learning curve, enabling them to build applications for mobile, web services, and in-truck devices. The commercial model of WaveMaker was also cost-effective, ensuring continued engagement and scalability.
运营影响
数量效益
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