Voity Electrical 通过 Commusoft 实现增长并提高效率
技术
- 执行器 - 电动执行器
- 传感器 - 电导率传感器
适用行业
- 电网
- 电子产品
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 培训
关于客户
Voity Electrical 是一家世界一流的电气服务提供商，总部位于佛蒙特州拉特兰。该公司自 2017 年开始运营，为住宅和商业客户提供服务。该团队由办公室的 Mary-Rachel Voity 和现场的丈夫 Matt 领导，致力于提供卓越的服务并不断改进运营。增长是 Voity Electrical 的重点关注点，他们一直在寻找增强工作流程和客户体验的方法。该公司的办公室人员与技术人员的比例为“一比五”，强调高效调度和优化运营的需要。
挑战
Voity Electrical 是一家位于佛蒙特州的提供住宅和商业电力服务的公司，该公司正在寻求发展和简化运营的方法。该公司由 Mary-Rachel Voity 和她的丈夫 Matt 管理，始终将增长放在首位，并正在寻找可以与他们一起成长的解决方案。然而，他们在管理工作流程和维持高效运营方面面临挑战。该公司的办公室人员与技术人员的比例为“一比五”，这需要优化和高效的调度。此外，他们还希望改善客户服务并提高 Google 评级（一年前为 3.0）。
解决方案
Voity Electrical 在 Commusoft 中找到了解决方案，该软件帮助他们标准化和组织流程，从而消除了现场服务中的猜测。 Commusoft 的灵活性和定制选项使 Voity Electrical 能够重塑其工作流程并优化其运营。 Mary-Rachel 能够在 Commusoft 生成的报告的帮助下建立一个例程，其中包括过帐付款、制作存款单和上传供应商发票。该软件还使公司能够优化远程操作，电工们可以通过新的移动工作流程蓬勃发展。 Commusoft 还帮助 Voity Electrical 专注于客户体验，从而提高了他们的 Google 评级。
运营影响
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